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I have a 47 inch flat screen tv. The model # is

Customer Question
I have a 47...

I have a 47 inch flat screen tv. The model # is 47PFL3603D/27, serial # is YA1c0826024903. The tv will not turn on. It flashes a green light and tries to connect, you can hear clicking sounds, but it does not connect. Any suggestions?

Technician's Assistant: Is your 47PFL3603D/27 connected to a surge protector or power strip?

Power strip

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
1/2/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,232
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

Have you rebooted?unplugged from wallpower wait 5 mins replug back in again?if not please do that and let me know the results thanks

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Customer reply replied 6 months ago
I have tried that several times to no avail.
Customer reply replied 6 months ago
What is the next recommendation ?
TV Technician: Anthony_Infotech, Technician replied 6 months ago

The most common issues with these sets is bad elco capacitors on the power-board,this board would need a visual examination then there are options once my suspicions are confirmed, are you able to do this work yourself?

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

There will be delays in replies ,any messages you see are sent by the site not me you can ignore if not required

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Customer reply replied 6 months ago
Thanks for the info.
TV Technician: Anthony_Infotech, Technician replied 6 months ago

If you wish to do this yourself let me know

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release a payment to me thank you.
Regards
Anthony

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Customer reply replied 6 months ago
I did not agree to pay your charge of $23.00. I agreed to a 5.00 charge. Please remove the $18.00 charge immediately.
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