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My 65" Mitsubishi DLP TV is 7 years old now and is showing…

Customer Question
My 65" Mitsubishi DLP...

My 65" Mitsubishi DLP TV is 7 years old now and is showing little white dots all over the screen. Can you tell me what this is and how can I fix it? Thank you very much.

Technician's Assistant: What Mitsubishi model do you have? How old is it?

7 years old, Model WD-65738, Serial #101479

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the menu works and yes to all source/inputs

Technician's Assistant: How long has this been an issue with your WD-65738? What happened right before this?

About 4 months now and right before seeing the white dots, we replaced the lamp.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No. TV was running just fine before changing the lamp.

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
1/2/2018
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,396
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

The white dot issue is failure of the DLP chip,it will need to be replaced,there are hundreds of micro-mirrors on the chip and they can get stuck,either a black spot if facing away from the lamp or a white spot if facing,if you are practical you may be able to do this work yourself, the DLP chip is about $200 available from www.shopjimmy.com however you should order by part-number found on the chip itself when you get it out

Here is a video to show you how

https://www.youtube.com/watch?v=JgiZdc4kZDw

Click the above link

If you need more help let me know

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release a payment to me thank you.
Regards
Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Do you need any more help with this please?

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