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I received a new large-screen tv for Xmas but I have to

Customer Question
I received a new...

I received a new large-screen tv for Xmas but I have to adjust audio and select on and off on the units control instead of my uverse control.

Technician's Assistant: What is the model of your TV?

Standby, please.

Technician's Assistant: What menu options can you access, if any?

SamsungUN40M5300 or 0D

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The uverse control controls the channels.

Submitted: 6 months ago.Category: TV
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Answered in 7 hours by:
1/2/2018
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
No, and I do not want the Annual service you so cleverly sneaked in on me.
Customer reply replied 6 months ago
No, No!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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