TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I was given a 2011 m series smart tv. It won't show my cable…

Customer Question
I was given a...

I was given a 2011 m series smart tv. It won't show my cable network wirelessly. There is no Ethernet port to wire it.

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

I have Sling tv

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes.

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
1/1/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site. I need to know the full model number from the back of the TV.

Ask Your Own TV Question
Customer reply replied 7 months ago
M47OVT-CA
Customer reply replied 7 months ago
Where are you?
Customer reply replied 7 months ago
This is not a good service!
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

I was trying to find the service data on the model you posted, but there is a typo. Could the model be M470VT-CA? Note the difference between the "0" and the "O"...

Ask Your Own TV Question
Customer reply replied 7 months ago
I sure hope you don't charge me for telling me to unp.ug my tv!
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

Who told you to unplug the TV? I did not.

Ask Your Own TV Question
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

I'm only trying to determine the model number so I can get the appropriate service data.

Ask Your Own TV Question
Customer reply replied 7 months ago
The model is like I told you M470VT-CA. I want to know how to hook it up to my cable internet box with a wire since there is no Ethernet port on my TV
Customer reply replied 7 months ago
Why can't I get an answer?
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,399
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me what you're wanting to do with the tv here ultimately? Are you wanting to use apps like netflix?

Or are you wanting to watch cable tv channels?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a visio m43-c1 model that I want to connect to my
I have a visio m43-c1 model that I want to connect to my dell venture pro 8 tablet. Windows 8.1 a.best buy guy showed me how to do it in the store but I can not make it work at home. When I try and co… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I am trying to set up my new Vizio E50x wirelessly. I show
Hello. I am trying to set up my new Vizio E50x wirelessly. I show full signal on the TV screen but when I try to get going, the screen says no network connection. Must I buy a USB cord? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
62 satisfied customers
I had Netflix on pause and it wouldnt unpause or let any
I had Netflix on pause and it wouldnt unpause or let any function work so I changed to TV Samsung smart. I now can't. Get neflix to come on. I unplugged the modem and that didn't work. How to I get on… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a samsung smart tv un60E7500 and I have been unable
i have a samsung smart tv un60E7500 and I have been unable to get the smart aspects of the tv because of the network setting and unable to get wireless wi-fi. What is the solution? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Im trying to get Netflix on my TV. I have a button on the
Im trying to get Netflix on my TV. I have a button on the remote for Netflix but when I press it is says "Feature Not Available". … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am having trouble hooking up an ethernet cable to the back
I am having trouble hooking up an ethernet cable to the back of my TV. I am hooking up one end of the cable to my wireless modem. This same procedure works for my other brand TV. When I hook up the ca… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Samsung 55" UN50EH5300FXZA that won't connect with
I have a Samsung 55" UN50EH5300FXZA that won't connect with the network wirelessly or with cable. internet is working fine and so is the router. this happened after an automatic update last night. Any… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a 40 in. samsung smart tv bought last august.
I have a 40 in. samsung smart tv bought last august. Everything works fine except it won't connect to the internet wirelessly. It works fine with a cable. My computer and phone works fine over wifi bu… read more
Nathan
Nathan
Installer
31,399 satisfied customers
Need to know how to configure my U-verse service to be able
Need to know how to configure my U-verse service to be able to use my apps on my smart Hub on my Samsung Smart TV. How do I do that?… read more
Nathan
Nathan
Installer
31,399 satisfied customers
I connect the ethernet wire to the broadband and my TV but
i connect the ethernet wire to the broadband and my TV but its says "wireless LANk adaptor not detected please connect wireless LAN adaptor and select retry or select cancel to exit." so what's that m… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
My smart TV the Wi-Fi does not connect so I can get on the
my smart TV the Wi-Fi does not connect so I can get on the web at all none of the apps work either. I bought my 47 inch smart TV at sams club in west haven conn. please if you can help me I would be g… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
How do i find panasonic tv pin number to add smaert tv so
How do i find panasonic tv pin number to add smaert tv so my netgear93 router can connunicate… read more
Nathan
Nathan
Installer
31,399 satisfied customers
I have a Samsung Smart TV. A Comcast xfinity service and a
I have a Samsung Smart TV. A Comcast xfinity service and a Linksys router and Tivo box the xfinityrouter is linked directly by an ethernet cable to back of the Tivo box no problem getting and recoding… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hi Nathan... I bought a Vizio smart tv and it won't connect
Hi Nathan... I bought a Vizio smart tv and it won't connect to my router. I even talked to Verizon and they sent me their better router for free. I suspect I m still to far away from it. Are there boo… read more
Nathan
Nathan
Installer
31,399 satisfied customers
I own a 32tl515o flat panel TV and recently upgraded my Time
I own a 32tl515o flat panel TV and recently upgraded my Time Warner service to include the bundle (cable/internet/phone). The upgrade brought along a new cable box, but the technician did not establis… read more
Nathan
Nathan
Installer
31,399 satisfied customers
I have a BT Infinity Home Hub and have successfully connected
I have a BT Infinity Home Hub and have successfully connected other devices including blackberry, laptop and Samsung Galaxy tablet to it wirelessly. I cannot get my Samsung UE40ES8000 to connect as it… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Hello, I have another case I am would like to open/ solve.
Hello, I have another case I am would like to open/ solve. lol. It has to do with trying to get the quickest/best internet connection to my smart tv for live streaming etc.… read more
Nathan
Nathan
Installer
31,399 satisfied customers
I have a Samsung 43" 720P Plasma tv Purchased in June 2011.
I have a Samsung 43" 720P Plasma tv Purchased in June 2011. I also have a Dell computer 64 bit with windows 7 home premium. The computer is just over 1 year old. I have a video card in the computer an… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x