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I was given a 2011 m series smart tv. It won't show my cable…

Customer Question
I was given a...

I was given a 2011 m series smart tv. It won't show my cable network wirelessly. There is no Ethernet port to wire it.

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

I have Sling tv

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes.

Submitted: 1 month ago.Category: TV
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Answered in 1 minute by:
1/1/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,415
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site. I need to know the full model number from the back of the TV.

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Customer reply replied 1 month ago
M47OVT-CA
Customer reply replied 1 month ago
Where are you?
Customer reply replied 1 month ago
This is not a good service!
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago

I was trying to find the service data on the model you posted, but there is a typo. Could the model be M470VT-CA? Note the difference between the "0" and the "O"...

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Customer reply replied 1 month ago
I sure hope you don't charge me for telling me to unp.ug my tv!
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago

Who told you to unplug the TV? I did not.

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TV Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago

I'm only trying to determine the model number so I can get the appropriate service data.

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Customer reply replied 1 month ago
The model is like I told you M470VT-CA. I want to know how to hook it up to my cable internet box with a wire since there is no Ethernet port on my TV
Customer reply replied 1 month ago
Why can't I get an answer?
TV Technician: Nathan, Installer replied 1 month ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,068
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me what you're wanting to do with the tv here ultimately? Are you wanting to use apps like netflix?

Or are you wanting to watch cable tv channels?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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