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We were in the process of replacing our LED strips and while…

Customer Question
We were in the...

We were in the process of replacing our LED strips and while removing the reflective shield, it tore in a couple of places. How best to fix it without replacing?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is a E60-C3 and a couple of years old we bought the replacement LED strips and were following the video

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

We bought the LED strips because it had a black screen. I just need to know if we tore the reflective shield in a couple of places when we put back together can we tape it to fix

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the TV Expert, I'll connect you shortly.

Please connect me thank

Submitted: 7 months ago.Category: TV
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Answered in 11 hours by:
1/2/2018
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,830
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I no longer need help. Thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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