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I have a samsung tv. For two years the AV connection to our…

Customer Question
I have a samsung...

I have a samsung tv. For two years the AV connection to our DVD player worked well. We disconnected the cables. We set up a Wii U using hdmi connection. We have reconnected the av cables. Tv indicates there is no input. When we disconnect av cables that is a grayed out option (can’t be selected on source). So it seems like TV recognizes av cables but still getting no input. We have checked connections many times.

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Yes

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

No signal -check the cable connections- press source

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

It is connected to power through plug/outlet. It is connected to TV through AV cables (red, white, yellow).There is power to the DVD player.

Submitted: 1 month ago.Category: TV
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Answered in 4 hours by:
1/1/2018
TV Technician: Pete, Electronic Engineer replied 1 month ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,167
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 1 month ago

Can you still see the TV's on-screen menu ok?

Is the Wii U powered on and are the AV cables connected correctly to the Wii U?

Check the cables at both ends, then restart the Wii U and let me know if the AV signal is detected ok by the TV.

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Satisfied Customers: 19,167
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