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Had this tv 2 weeks. Can't turn on. Changed batteries in…

Customer Question
Had this tv 2...

Had this tv 2 weeks. Can't turn on. Changed batteries in remote. Nothing. ModelRTU5540-C. Help

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Unplugged but not for that long. I'll do it now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not yet

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
12/31/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,530
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

Can you please get me the full model number off the back of the TV?\

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TV Technician: Aric, Technician replied 6 months ago

Do you need assistance with the question you posted? I'm here to help now, but will log off if you're not available to work on this.

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Customer reply replied 6 months ago
I remedied it already. Please refund my $5.00. Thanks for responding
TV Technician: Aric, Technician replied 6 months ago

I don't handle any refunds as I'm a user of the site not a billing agent. You can use the site help pages to do that on your end.

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