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No sound. Rca and cabelDIRECT CABEL. The video go out.i cut…

Customer Question
Yes Technician's Assistant: What...

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Rca and cabelDIRECT CABEL

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The video go out.i cut it off for 20min.a net pix

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
12/31/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,503
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

What's the model number off the back off the TV and how old is it?

Also, when you say "direct cable" do you mean "DirecTv" or a cable from the wall to the TV with NO BOX?

Please elaborate.

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TV Technician: Aric, Technician replied 6 months ago

What's the model number off the back off the TV and how old is it?

Also, when you say "direct cable" do you mean "DirecTv" or a cable from the wall to the TV with NO BOX?

Please elaborate.

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Customer reply replied 6 months ago
2005 model #HLN617W HLN617W/XAA
TV Technician: Aric, Technician replied 6 months ago

Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to.

When you say "direct cable" do you mean "DirecTv" or a cable from the wall to the TV with NO BOX?

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TV Technician: Aric, Technician replied 6 months ago

When you say "direct cable" do you mean "DirecTv" or a cable from the wall to the TV with NO BOX?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

If you need help simply reply back with the info requested.

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Customer reply replied 6 months ago
I HAUE ALL THE CONNECTION PLUB IN.
Customer reply replied 6 months ago
ITS NEWYEARS EVE ARE THEY GOING TO CALL ME.
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
Negtive pix play 20min go's out.pix.
TV Technician: Harry, Customer Service replied 6 months ago

I am not sure what you mean by your last reply

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