TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The song was me access. Everything was fine 2 days ago. 2…

Customer Question
The song was me...

The song was me access

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Everything was fine 2 days ago

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this?

2 days. I was receiving the

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

A phone number to talk to someone

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
12/31/2017
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,339
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have bought a Samsung UA55 MU6400 6 months ago and
I have bought a Samsung UA55 MU6400 6 months ago and everything was OK till 3 days ago whe the remote refuse entry to thereturn to Home Screen which I use to change trom the TV to HDMI port (satelite)… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We bought a song Bravia 54 in h tv two years ago and all of
We bought a song Bravia 54 in h tv two years ago and all of a sudden it shuts off by itself for a few seconds and then comes back on,this will happen like every five or ten minutes, I have unplugged t… read more
Harry
Harry
2,069 satisfied customers
My GTY app had not been working the past two days. It comes
My GTY app had not been working the past two days. It comes up, pauses about 12 seconds and goes off. … read more
Harry
Harry
2,069 satisfied customers
The sound is distorted. Sounds like martians talking. We had
The sound is distorted. Sounds like martians talking. We had a guy come out and he just basically pushed a reset button and it fixed. That lasted about 2 months and it is doing it again. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
The color is on a greenish side. LC-32sb28ut-a about 10
we had to unplug it for 1 day because of painting being done plug it back in 2 days ago and changes were noticable … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I bought a 40"+ tv for my niece but we are having a problem
I bought a 40"+ tv for my niece but we are having a problem trying … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have two blue squares at the bottom of my screen and a
I have two blue squares at the bottom of my screen and a long white rectangle in the middle of them. I have never seen them before and want them gone. Also, there is an issues with the channel line-up… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Is there any way someone can be contacted to talk with me? I
Is there any way someone can be contacted to talk with me? I dont do well with internet chats. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
After a few hours of viewing the tv brightness dims, picture
After a few hours of viewing the tv brightness dims, picture gets darker. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I just replaced the battery in my TV ears. It snapped into
Hello, I just replaced the battery in my TV ears. It snapped into place just fine, but it isn't charging. It's located in an entertainment unit, so nothing was touched or unplugged. I need your help w… read more
Harry
Harry
2,069 satisfied customers
I have a new 65 in UHD 6300. It has a network (Ethernet)
Hi I have a new 65 in UHD 6300. It has a network (Ethernet) connection on the back, but I want to plug my Ethernet into my home theater receiver (in a closet) and push everything through one Ethernet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an LG TV, model 47lk520 which has just started fading
I have an LG TV, model 47lk520 which has just started fading into a darker screen after turning on. Is there a setting I can change or do I have something failing in the tv? It started 2 days ago, wor… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a roku 3 and when I turned it on tonite all channel
I have a roku 3 and when I turned it on tonite all channel worked except Netflix. The title came on then just sat there. Is the oroblem with Netflix? … read more
Shahid
Shahid
Technician
13,339 satisfied customers
I have a Samsung Plasma TV. Never had any trouble. I have
I have a Samsung Plasma TV. Never had any trouble. I have ATV from 0 to 99 Cs and then it just goes round it again. I cannot get the Channel numbers. I can get movies on DVDs ok and everything else. C… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How so I change the time, it didn't do it when the time changed. When
How so I change the time, it didn't do it when the time changed. When someone is talking to me, I can not say anything to them, like the sound from me is cut off?… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
How can I get access to On Demand When I go there, it doesnt
How can I get access to "On Demand"? When I go there, it doesn't seem to "connect." Is it possible there's a parental obstacle? I'm 72, retired, no kids to monitor.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi there. We have a Panasonic flat screen tv with VIERACast
Hi there. We have a Panasonic flat screen tv with VIERACast capabilities. We have been accessing our Netflix account through it, but 2 days ago when we logged on through the tv, it said that it wasn't… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Sony Bravia (46 inch flat screen) that is only 2.5
I have a Sony Bravia (46 inch flat screen) that is only 2.5 years old. HDMI. Great picture at first. Now not so good. Company where purchased is not to be found in Houwton Texas USA. Desperate to talk… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x