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TV WORKS FINE, IT'S YOUR NETWORK!!! FOR THE PAST 4 SUNDAYS…

Customer Question
TV WORKS FINE, IT'S...

TV WORKS FINE, IT'S YOUR NETWORK!!! FOR THE PAST 4 SUNDAYS THE SOUND ON CHANNELS 8 & 1206 SPECTRUM (TIME WARNER) ONLY, HAVE NO SOUND.. ALL OTHER CHANNELS ARE FINE!! 3 CALLS TO SPECTRUM, THEY HAVE SENT MESSAGES TO FOX STILL NO RESULTS. I AM A DISABLED VETERAN, (VIETNAM) AND CAN'T WALK, MY WIFE HAS ALZHEIMER'S AND CAN'T SET IN CHURCH, WE DEPEND ON HAYES BARTON BAPTIST CHURCH FOR OUR WEEKLY WORSHIP.. AT12 NOON THE SOUND RETURNS.. PLEASE HELP!!!!!!!!!!!!

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

YES, MY TV WORKS PERFECTLY.. THERE ARE OTHER TIMES THAT F O X!! GOES OUT,,

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

JUST HELP GET THIS MESS FIXED.. TV CHECKED, SPECTRUM CHECKED. AS I SAID THE SOUND RETURNS AT 12 NOON AFTER CHURCH IS OVER!!!!!!!!!!!!!!!!!!!!!!!!

Submitted: 7 months ago.Category: TV
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Answered in 5 hours by:
12/31/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
sorry!!! I have tried every possible way to get F O X network to have sound on sundays, they won't respond. my tv is working fine it's F O X!!!!!!!!!!!!! PLEASE REFUND ANY MONEY COLLECTED!! Thanks & HAPPY NEW YEAR
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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