TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I am not able to hear anything when I use my leer box. And…

Customer Question
I am not able...

I am not able to hear anything when I use my leer box

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes and the picture is good

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Yes and I am using HDMI cable

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have volume hen I am watching regular TV but when I switch to my leel box, I don't have volume

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
12/31/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but what is this "leer box" ,as far as i can see it is a fiberglass box over the back of a pickup truck

Ask Your Own TV Question
Customer reply replied 7 months ago
I meant leel box. Sort of a fire stick but it is a small box
TV Technician: Jack, Technician replied 7 months ago

OK then sorry but i can`t help with that and will repost your question for other experts

Ask Your Own TV Question
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Customer reply replied 7 months ago
I can hear audio when watching regular TV. It is when watching via the Internet or watching on my leel box that I don't have any audio
TV Technician: Harry, Customer Service replied 7 months ago

How do you have it connected? via HDMI?

Ask Your Own TV Question
Customer reply replied 7 months ago
I have HDMI cable from cable box to TV and also one from leel box to tv
TV Technician: Harry, Customer Service replied 7 months ago

Did it ever work with audio?

Ask Your Own TV Question
Customer reply replied 7 months ago
in the beginning. Only had this setup for about 45 days
TV Technician: Harry, Customer Service replied 7 months ago

It sounds like there is an issue with the box. Are you able to receive a replacement box?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I, suddenly, have no volume. I was having problems with my
I, suddenly, have no volume. I was having problems with my cable remote (channel wouldn't change). I reprogrammed and the volume indicator disappeared. When I got that back, it indicated volume but th… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Trying to turn on my tv and don't have any volume. Has
Hi, trying to turn on my tv and don't have any volume. Has happened once in a while before - my error I'm sure but this time can't get it to come on. Thanks … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
The volume on my new 55u775 tv is very quiet when watching
Hi the volume on my new 55u775 tv is very quiet when watching tv. Using any app the volume is normal, but when I switch to watch to, I have to put it on 100% and then can still only just hear it. I di… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
It wont read the hdmi imputs, Panasonic Viera TH-58PZ800U,
I was running a regular TV antenna cause of cable down … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I cannot get the volume when I am trying to watch TV? AQUOS
I cannot get the volume when I am trying to watch TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have picture but no sound, but if I switch to DVD I have
I have picture but no sound, but if I switch to DVD I have both picture and sound. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Sound Problem on TV model 32A43. Sound is fine (more than
Sound Problem on TV model 32A43. Sound is fine (more than ample volume) working to connect with Netflix over Wowway Internet through a Sony network media player SMP N200 and with signal also coming th… read more
Jack
Jack
Technician
11,343 satisfied customers
Connecting lg 55eg9100 to Panasonic fx-v379 receiver, which
Connecting lg 55eg9100 to Panasonic fx-v379 receiver, which supports Panasonic DVD player and Polk 5.1 sound system. I have the hdmi connected to appropriate arc pot (hdmi 3) and correct sound out wit… read more
Jack
Jack
Technician
11,343 satisfied customers
Had a recent thunderstorm and the cable went out, cable guy
Had a recent thunderstorm and the cable went out, cable guy had to replace the outside box (apparently very old) and everything was up and running again. The only thing I can't get restored is volume … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
TV was working fine yesterday but froze on the golf channel.
TV was working fine yesterday but froze on the golf channel. Could not get it to change. Now can't get a picture. TV is on and volume works but no TV… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hi, my name is XXXXX XXXXX my rental property we have a high
Hi, my name is XXXXX XXXXX my rental property we have a high def Panasonic plazma TV Viera 2007 model # XXXXX Everything was great today until during regular viewing and selections the volume went dea… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung tv with a sound problem. It has gradually
I have a Samsung tv with a sound problem. It has gradually been losing volume over several months requiring me to increase vol to maintain the same sound level. Last night it quit almost altogether. W… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i dont have sound on my tv - i can play my bluray and if I
i don't have sound on my tv - i can play my bluray and if I change my source from hdmi to tv i hear the static since i don't have a picture… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My volume stopped working on my Vizio T.V., Im Connected with
My volume stopped working on my Vizio T.V., I'm Connected with HDMI cables. I get volume through my PS3 HDMI 2 but nothing with my T.V. alone. Please help me get the .V. volume working. Thank You.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I recently purchased a Vizio 46 and there is an intermittent
I recently purchased a Vizio 46" and there is an intermittent problem with the volume when I first turn it on (it operates through a Comcast cable box). About half the time there is no volume. What I … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello! I have a Pioneer PDP-4280 HD Plasma TV. While watching
Hello! I have a Pioneer PDP-4280 HD Plasma TV. While watching it tonight, the picture suddenly froze, the picture pixillated and then there was nothing though the audio signal was intact. It was as if… read more
jjtv4
jjtv4
Owner
Bachelor
30 satisfied customers
Hello, I own a Sony Bravada KDL-52W4100 TV. How do I get
Hello, I own a Sony Bravada KDL-52W4100 TV. How do I get picture-in-picture from separate HDMI inputs? HDMI 1 = cable - HDMI 2 = Playstation. Thanks. Steve… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a 42 in panasonic plasma tv. This morning, I have no
I have a 42 in panasonic plasma tv. This morning, I have no sound from the tv although the picture is working fine. Any ideas?… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x