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Can my Samsung TV be upgraded to work with a One Remote?

Customer Question
Can my Samsung TV...

Can my Samsung TV be upgraded to work with a One Remote?

Technician's Assistant: What Samsung model do you have? How old is it?

Several are 2016. But one is probably 2013

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes, the TV menu works on all TVs. The system on each is a bit different though, depending on the age of the TV

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

All of the remotes work, but I have three TV’s with various versions of the One Remote. I would like to upgrade them so that they are all the same style... Is that possible?

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is it possible to upgrade the operating system on the TV’s so that the Smart TV interface is the same on each one?

Submitted: 7 months ago.Category: TV
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Answered in 18 minutes by:
12/31/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,396
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Can you tell me the model number of the tv?
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Customer reply replied 7 months ago
You can connect to my of my tv’s through Remote Management PIN code: 1292-9041
Customer reply replied 7 months ago
Are you calling me?
Customer reply replied 7 months ago
I was charged for the phone call that I didn’t have. Please reverse the charge...
TV Technician: Nathan, Installer replied 7 months ago

Good morning, sorry I missed you earlier.

I cannot connect to your tv remotely.

I can call you now if you'd like, or we can continue on here, but I'd need the full model number of the tv either way.

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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