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I was watching a movie on my TV (samsung) that is connected…

Customer Question
Hi my name is...

Hi my name is ***** ***** I was watching a movie on my TV (samsung) that is connected to my computer and now i see nothing

Technician's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

I do not know its a large screen

Technician's Assistant: Do you plan on doing the work yourself?

I would not know how

Technician's Assistant: Anything else we should know to help you best?

The computer was on and I was watching then now the screen only show the opening screen with my dog picture and the sound and yhat it no picture

Submitted: 6 months ago.Category: TV
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Customer reply replied 6 months ago
can you take my computer over and see
Answered in 23 hours by:
12/31/2017
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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