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Vizio E320fi-B2 has sound no picture, my granddaughters uses…

Customer Question
Vizio E320fi-B2 has sound...

Vizio E320fi-B2 has sound no picture, my granddaughters uses in the bedroom, seems as though this happens to this model.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your E320FI-B2?

No I have it on my bench, but she used HDMI as her hook up

Technician's Assistant: Was there a power outage recently?

Not that I’m aware of, but I can ask her for sure

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not that I can tell, thought it might be a bad board is this a free service?

Submitted: 6 months ago.Category: TV
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Answered in 1 minute by:
12/30/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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Customer reply replied 6 months ago
Hello Jack, I’ve not really open this tv up yet to look, maybe very visible to repair,
just too hectic here thru New Years to worry with. Thought it might be something
easy to look for. Thanks for answering
Frank
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