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I can’t get my Visio to set up closed captioning. I don’t…

Customer Question
I can’t get my...

I can’t get my Visio to set up closed captioning

Technician's Assistant: Is your Visio file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

No, I don’t think so

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No, everything else works fine.

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
12/30/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,476
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

What's the model number off the back of the Vizio?

Also CC depends on the source you're viewing- and it doesn't always set up on the TV itself. So what is it you're trying to get CC with (example: cable box)?

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TV Technician: Aric, Technician replied 6 months ago

View my reply and send one back to proceed.

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Customer reply replied 6 months ago
E3D4TOVX
TV Technician: Aric, Technician replied 6 months ago

Also CC depends on the source you're viewing- and it doesn't always set up on the TV itself. So what is it you're trying to get CC with (example: cable box)?

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TV Technician: Aric, Technician replied 6 months ago

I'm not available by phone and I'm not sending that offer. Reply back with the info requested twice above to proceed please.

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Customer reply replied 6 months ago
It is cable tv. I’ve talked to the cable people and they said it’s not them but the tv. I bought the tv in2007. It’s had closed captioning before. My husband is hard of hearing and tv is useless for him w o cc
Customer reply replied 6 months ago
Am I still connected or do I expect an answer or help in the next 24 hrs?
TV Technician: Electrotech2017, Audio and Video Technician replied 6 months ago
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 678
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Phone call session started
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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