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Tv screen is red when first turned on. Replaced hdmi cable…

Customer Question
Tv screen is red...

Tv screen is red when first turned on. Replaced hdmi cable but still happened. Resetting cable box usually helps

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Panasonic Vieira. Don’t know model #. 9 Years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Munu works. Same problem on all

Technician's Assistant: How long has this been an issue with your Panasonic? What happened right before this?

Been happening for about a month. Second home so goes long time without being turned on. Happens when first turned on and usually gets better. Now happening every time turn on

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/30/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,826
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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TV Technician: Aric, Technician replied 7 months ago

What's the model number off of the back of the Panasonic?

Also, when you say RED- do you mean a solid red screen? Or everything displays but has a red hue to it?

Additionally, when the screen is red, use the ORIGINAL PANASONIC remote and press MENU- does the set's own MENU display normally (or is that also red)?

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