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Mine is samsung led, picture is somewhat 2 tonned. It is…

Customer Question
Mine is samsung led...

Mine is samsung led, picture is somewhat 2 tonned

Technician's Assistant: What Samsung model do you have? How old is it?

It is 2013, need to check model it is 3d tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

UN46FH6030 yes menu works

Technician's Assistant: How long has this been an issue with your 3D? What happened right before this?

But picture is dim

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The issue is there from last 6 months

Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
model number : UN46FH6030
Answered in 5 minutes by:
12/30/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,385
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeI am sorry you are having trouble here, if you use another input like a DVD player or a streaming service like Netflix is it the same?you still get two toned pic?Anthony
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Customer reply replied 7 months ago
it is same with any input device and its random
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Sorry for delay brb
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
Sorry I replied to wrong question, the problems you have is with the tcon board this board drives the LCD display and needs to be replaced, if you think you could do this yourself let me know, cost of board around 80 dollars
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
I am sorry its nothing easier
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
Let me know sorry for delay
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Customer reply replied 7 months ago
where to buy that board
TV Technician: Anthony_Infotech, Technician replied 7 months ago
you will need to know details I just needed to know this is within your scope,the tcon is usually mounted upper middle of the set and may be covered with a metal shield ,you need to get this board out carefully retrieve its part number found on the board itself and using this go to www.Shopjimmy.com
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
We use part number only because there may be variants of the board in the same model set
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
these are not interchangeable
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
Its the timing control board tcon board
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TV Technician: Anthony_Infotech, Technician replied 7 months ago
If you need more help let me know otherwise could you please rate me 5 stars with the rating bar of stars at the top of the page thank you the site will then release payment to me thanks againAnthony
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