TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

TheVizio TV stay on one channel cannot use the guide. Vizio…

Customer Question
TheVizio TV stay on...

TheVizio TV stay on one channel cannot use the guide

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Vizio model number is ***** visable and its 2years old

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I told you I cannot change channels and it won't turn off

Submitted: 1 month ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/30/2017
TV Technician: Aric, Technician replied 1 month ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,116
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 month ago

Are you using a cable box and cable remote with the set? Or are you referring to the original Vizio remote changing channels and not turning it off?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 month ago

Simply view my reply and send one back to proceed.

Ask Your Own TV Question
Customer reply replied 1 month ago
cancel my order Aric never came on line
TV Technician: Aric, Technician replied 1 month ago

So if you look up the page, I never responded one minute after you posted your question? Also, sorry but I don't handle cancelling anything- you would do that yourself using the site help pages. I'm opting out.

Ask Your Own TV Question
Customer reply replied 1 month ago
Do not charge me for anything service very poor.
Customer reply replied 1 month ago
I don't want your poor service I will report you to the better business.
Customer reply replied 1 month ago
I don't want your service its poor service.
TV Technician: Harry, Customer Service replied 1 month ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 1,025
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Was this answer helpful?
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My flat screen Samsung tv has lost its ability to internet
My flat screen Samsung tv has lost its ability to internet connect. I have not been able to receive Directv On Demand . I ask to reconnect but the tv will not reconnect. I cannot do streaming on the m… read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
It keeps flashing back and forth. It says cannot connect to
It keeps flashing back and forth. It says cannot connect to 3D. I want it back to regular t v. No 3 d. I think my daughter was watching a kids movie and it now won't go back to reg t v. … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
How to get the cover off TV remote. Tw0 months old;
Remote tv does now work; Verizon remote works on limited basis - no sound control; on off control does not eork … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I HAVE CLOSED CAPTIONING IN SPANISH ANS WANT I IN ENGLISH.
Second opinion] i HAVE CLOSED CAPTIONING IN SPANISH ANS WANT I IN ENGLISH … read more
Harry
Harry
Customer Service
1,025 satisfied customers
Tv not responding to Direct tv box. Direct tv service guy
Tv not responding to Direct tv box JA: Are you getting any error messages when you try to connect to DirecTV? Customer: No JA: How is your internet connection? Have you tried unplugging your modem and… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I have changed cable provider and am trying to watch Netflix
I have changed cable provider and am trying to watch Netflix on my tv...message I get is network not ready … read more
Harry
Harry
Customer Service
1,025 satisfied customers
Is tv sn 28LWZ2SEAR03463 Model e43-c2 a smart tv capable off
is tv sn 28LWZ2SEAR03463 Model e43-c2 a smart tv capable off getting and running the Spectrum App … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
Bought a Series 6 UHD TV Model un43mu630df. It does not have
Bought a Series 6 UHD TV Model un43mu630df. It does not have ant instructions on how to connect my surround sound to the Tv. … read more
Harry
Harry
Customer Service
1,025 satisfied customers
My LG55LX6500uB turns on but has black screen and no audio.
Hello My LG55LX6500uB turns on but has black screen and no audio … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Cable box hooked I have a picture. But no sound. It was
Cable box hooked I have a picture. But no sound. It was working fine … read more
Aric
Aric
Technician
46,116 satisfied customers
I have a Viera TV. How do I turn on the subtitle function?
I have a Viera TV. How do I turn on the subtitle function? Pressing the STTL button appears to achieve nothing. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My TV is beginning to stop, the color scatters, and then
My TV is beginning to stop, the color scatters, and then returns again & again. It is about 4 years old. … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
I'm having trouble connecting my Hulu onto my cromecast onto
Hi there, I'm having trouble connecting my Hulu onto my cromecast onto my tv screen. Sometimes it just connects right away, and sometimes it dosn't … read more
Harry
Harry
Customer Service
1,025 satisfied customers
I have a KDL-V26XBR1 Sony television which I believe the
Good Afternoon I have a KDL-V26XBR1 Sony television which I believe the name plate suggests was manufactured in 2006 The set has performed very well for many years Time Warner is my cable provider and… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I recently purchased a Sony TV model 65X850E and connected a
I recently purchased a Sony TV model 65X850E and connected a home theater surround sound system that included a Denon integrated network AV receiver. While the surround sound systems works perfectly w… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,067 satisfied customers
It's a Regza tv 53 inch replaced very top board looking at
It's a Regza tv 53 inch replaced very top board looking at the back bottom left board and 3 flashes next to the power button … read more
Harry
Harry
Customer Service
1,025 satisfied customers
My tv picture jumps...how do I handle that....I can tape
My tv picture jumps...how do I handle that....I can tape programs but I can't play them back … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
Can't wach moves on my tv. Samsug modal#50l4300u 1yr. Can
can't wach moves on my tv JA: What's the brand and model number of your TV? How old is it? Customer: samsug modal#50l4300u 1yr JA: Does the TV menu work? Do you have the same problem on all sources/in… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x