TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My Vizio TV - I may have pressed the wrong button on TV

Customer Question
Hi - My Vizio...

Hi - My Vizio TV - I may have pressed the wrong button on TV remote trying to access Netflix message is No RGB signal power will shut off. It does shut off. Tried rebooting TV but that doesn't work

Technician's Assistant: What is the model of your TV?

Vizio 47 inch 2011 model

Technician's Assistant: What menu options can you access, if any?

None - Comcast remote will turn it on but will power down again. Visio remote does nothing

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No - thanks

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 15 minutes by:
12/30/2017
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,320
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Customer reply replied 6 months ago
Hi ShahidI guess I signed up to quickly. Replaced the batteries in my Visio remote and Walla. I am not totally sure if that was the problem but batteries were original from 2011.
TV Technician: Shahid, Technician replied 6 months ago

Sounds good, please reply back if problem reoccurs to assist you further

Thanks

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have Visio 55 inch smart tv. Yesterday it started showing
I have Visio 55 inch smart tv. Yesterday it started showing picture in zoom mode and I can't change it. I tried turning off and resetting tv and cable box. No change. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Our comcast remote stopped working. I can turn the tv on
our comcast remote stopped working. I can turn the tv on with a different remote but can't change channels or anything … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My remote stopped working and my TV on off buttons no longer
my remote stopped working and my TV on off buttons no longer work either. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
No Channels in Master List" power down plus 5 min wait then
quot;No Channels in Master List" power down plus 5 min wait then re power, visio on indicator flasher (rebooting?) Turn on with remote, but goes back to "No Channels in Master List" Next move? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a vizio tv, galleria liquid crystal HDTV. When I turn
I have a vizio tv, galleria liquid crystal HDTV. When I turn it it says no signal, and turns off, I no it is probably off channel for cable but won't stay turned on for me to search for channel. Can y… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
A Vizio TV. Just got a messge that there is no RGB signal
A Vizio TV. Just got a messge that there is no RGB signal and TV turns off. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Was watching Netflix on my Visio tv and it froze. Only
Good morning, was watching Netflix on my Visio tv and it froze. Only remote buttons that will work are the power and volume. I have rebooted the tv twice now with no change. It still turns on to the s… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have no picture, the remote doesn't work. I've changed
I have no picture, the remote doesn't work. I've changed batteries in the remote … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Well, my visio tv is also saying no RGB signal....and I
Customer: Hi! Well, my visio tv is also saying no RGB signal....and I cannot get it back to regular even if I press Imput etc... … read more
Shahid
Shahid
Technician
13,320 satisfied customers
I purchased my first Vizio Class 50” 1080p smart TV on
I purchased my first Vizio Class 50” 1080p smart TV on January 30, 2015. (Model # *****; Ser # *****). On Aug 5, 2015 the unit stopped working and I reported it to you via online message on Aug 6. Fol… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Vizio tv about 4 or 5 years old 47" All of a sudden
I have a Vizio tv about 4 or 5 years old 47" All of a sudden I can't turn it on. It either says no signal or Visa on the screen stays yellow. I called Comcast cable who is our provider and they ran th… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
When I turn on the TV, "RGB shows up then quickly TV goes off.
When I turn on the TV, "RGB shows up then quickly TV goes off. Unable to access any channels or utilize Cable. Cable people said it is a problem with the Vizio settings and you need to get me out of "… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Re VIZIO E470i-A0 47-inch 1080p 120Hz LED Smart HDTV I purchased
Re VIZIO E470i-A0 47-inch 1080p 120Hz LED Smart HDTV I purchased my set from Amazon Jun 14, 2013. I'm using Comcast XFINITY. Problem: The picture is to large ... cuts off both top and bottom. Adjustin… read more
Shahid
Shahid
Technician
13,320 satisfied customers
Hello, I purchased a Vizio 42" LCD 720p 60Hz HDTV | E422AR
Hello, I purchased a Vizio 42" LCD 720p 60Hz HDTV | E422AR about 2 months ago and it has been working fine for us (we only use the netflix and hulu features as we do not have cable). Today I turned th… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My Visio tv will not turn on. It is connected to a cable box
My Visio tv will not turn on. It is connected to a cable box and the cable turns on. I tried turning it on with the visio remote it came on then went off and won't come on again. I called Comcast and … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Vizio TV that I would like to use as a computer monitor.
I have a Vizio TV that I would like to use as a computer monitor. I have used it that way in the past. I cannot find my manual. My computer is plugged in to the HDMI port on the TV. When I turn on the… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Vizio HDMI flat screen. This is so embarrassing but
I have a Vizio HDMI flat screen. This is so embarrassing but yesterday I was soaking my feet and I accidently dropped the remote in the water. I dried it out good and replaced the batteries but of cou… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
my 26 visio comes on for about two seconds and then shuts
my 26 '" visio comes on for about two seconds and then shuts off no picture sound or nothing.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x