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Why the my Samsung smart tv change colors when you move from…

Customer Question
Why the my Samsung...

Why the my Samsung smart tv change colors when you move from the center to the side?

Technician's Assistant: What Samsung model do you have? How old is it?

It is less than a week old. Samsung Smart TV Model UN50MU6300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv menu does work. I have checked the settings. Get good color when in front of tv but when watching the same program when I move to the side, the color changing to pale.

Technician's Assistant: How long has this been an issue with your UN50MU6300? What happened right before this?

Nothing happened. Just me moving from one chair to another.

Submitted: 7 months ago.Category: TV
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Answered in 15 hours by:
12/30/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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