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I would like to down load the spectrum app and connect

Customer Question
I would like to...

I would like to down load the spectrum app and connect wireless and to thr internet. My screen said " WIRELESS NETWORK FAILED

Technician's Assistant: Which software or app can I help with?

Spectrum

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Its a smart tv

Submitted: 7 months ago.Category: TV
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Answered in 6 minutes by:
12/29/2017
TV Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: TV
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please let me know the brand and model of your TV

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Customer reply replied 7 months ago
Samsung
UN40ES6150F
Customer reply replied 7 months ago
No i have already pais 23.00 with No answer we can type
Customer reply replied 7 months ago
Paid 23.00 plus 5.00
Customer reply replied 7 months ago
Hello?
TV Technician: Suhasini Velu,
 replied 7 months ago

Sorry for the delayed response.

Did you try connecting your TV to your WiFi?

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Customer reply replied 7 months ago
does not connect
TV Technician: Suhasini Velu,
 replied 7 months ago

Is there any specific error messages?

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Customer reply replied 7 months ago
You are the main reason that i have cancelled
TV Technician: Suhasini Velu,
 replied 7 months ago

If you wish to cancel the service, You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

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