TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I just bought a Samsung 32" smart tv for Christmas my son…

Customer Question
I just bought a...

I just bought a Samsung 32" smart tv for Christmas my son got me a Bose Bluetooth headphones we can not figure out how to hook them up

Technician's Assistant: What Samsung model do you have? How old is it?

Model code un32m5300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the menu works

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Tv is only 3months old

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

There is no port for headphones on this tv right

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 13 minutes by:
12/29/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

Ask Your Own TV Question
Customer reply replied 7 months ago
hi
TV Technician: Jack, Technician replied 7 months ago

Hi

Let me type this down please

Ask Your Own TV Question
TV Technician: Jack, Technician replied 7 months ago

I looked at the specs on this tv and it is not bluetooth which means you will need an external bluetooth transmitter connected to the optical out port or directly to the cable box if you have one and nothing else like a dvd player connected to this tv

Here is an example of such a device , it has both analog and optical inputs and can match to 2 setts of headphones at a time ;

https://www.amazon.com/Bluetooth-Transmitter-HomeSpot-Headphones-Simultaneously/dp/B00QV77YIC/ref=pd_sbs_107_7?_encoding=UTF8&pd_rd_i=B00QV77YIC&pd_rd_r=8SQ43V8TAYGWRWG4CDQJ&pd_rd_w=JVZrp&pd_rd_wg=AefsV&psc=1&refRID=8SQ43V8TAYGWRWG4CDQJ

Just connect it to the back of your tv`s optical out and pair it with your bose and you`re done

Ask Your Own TV Question
TV Technician: Jack, Technician replied 7 months ago

Let me know if you have questions and if not for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not cost you anything more and does not close this post while it gets me paid for my time helping you .

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
11,343 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Does my Samsung TV have blue tooth. Un55d6000sfxza model
un55d6000sfxza model code / H302 version NO /z2z73ccab415997n SN … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a pair of Bluetooth headphones which work beautifully
I have a pair of Phillips Bluetooth headphones which work beautifully with my Samsung Smart TV in the bedroom. However, this past week we bought a 70” Vizio Smart TV for the living room. For some reas… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I am trying to hook up audio output to a transmitter using
I am trying to hook up audio output to a transmitter using the red and white audio cables on my vizio model VS42L but get get it to work … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I have a new pair of Bose wireless Bluetooth headphones. Can
I have a new pair of Bose wireless Bluetooth headphones. Can I pair this with the Vizio model D24-D1 TV and if so, how? Thank you … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Just installed mu 9000 should the tv be attached to the hdmi
Just installed mu 9000 should the tv be attached to the hdmi arc connection on my receiver and put in the hdmi 2 on the one connect … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Sharp Aquos LC70UQ17U wont pair via Bluetooth with my
My Sharp Aquos LC70UQ17U wont pair via Bluetooth with my Bose QC35 II wireless headphones. Any suggestions? … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I bought a new Samsung tv for my husband and also a new
I bought a new Samsung tv for my husband and also a new RS120 headset for him to use in the bedroom, this is the 3rd headset we have owned. I bought this one because it works well for him but we have … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Have a 55" smart Samsung. TV Speaker, sound bar and Wireless
Have a 55" smart Samsung. TV Speaker, sound bar and Wireless ear phones all work independent and simotainaously. Just bought Model UN43MU630D smart TV from Cosco. Can't hook up ear phones because when… read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I also have a Haier tv but I have a hearing loss and would
I also have a Haier tv but I have a hearing loss and would like to attach an external speaker so that my wife and I can watch together. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Does Insignia 32" have bluetooth? 3 years old. Got it with a
I am trying to connect wireless headphone. Sennheiser. Getting poor results, lots of static. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a samsung smart tv. i tried pluging in a head phone
i have a samsung smart tv. i tried pluging in a head phone set and it did not work … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Samsung UN65JS8500 Smart TV. I am trying to pair a
I have a Samsung UN65JS8500 Smart TV. I am trying to pair a new Beats Bluetooth Headphone to the TV without losing the TV Audio. I have a Samsung Sound Bar attached. My wife has a hearing problem and … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I have a smart tv, 32 inch and I would like to add ear
I have a smart tv, 32 inch and I would like to add ear phones so I can listen without disturbing anyone. What do I need. It is a model/series 4500/450D. Thank you … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have Bose 321 with no hdmi. I have new Samsung 6500 series
Hi.. I have Bose 321 with no hdmi. I have new Samsung 6500 series that has the smart link box and my cable box. I can't seem to hook up the Bose to get sound or picture. I've tried the outputs on tv s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung Smart TV Model Code UA55H6400. Is it
I have a Samsung Smart TV Model Code UA55H6400. Is it possible to use Bluetooth Wireless Headphones with this TV ? I tried to pair Digitech Audio Bluetooth Wireless Headphones (Model AA-2130) with the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have set of bose headphone Bluetooth and I can not connect
I have set of bose headphone Bluetooth and I can not connect them to my Panasonic smart TV VIERA ET60 Please what steps should I follow to be connected… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Is there a headphone jack on a LC-70TQ15U Sharp HDTV? If not
Is there a headphone jack on a LC-70TQ15U Sharp HDTV? If not is there a way to hook up headphones to this TV?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We live in a small apartment. My wife and I often are awake
We live in a small apartment. My wife and I often are awake at different times of the day and night. Our old Phillips tv let us hook up an external speaker to it and that would cancel the main speaker… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x