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My remote control is very fickle. It simply does not work…

Customer Question
My remote control is...

My remote control is very fickle. It simply does not work sometimes.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

I'll have to look the answers up and get back with you later.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Nothing works because the batteries do not seem to transfer the electricity at times. I have replaced batteries with brand new ones, and still it does not work. Then it will for no apparent reason start working again. I think the electrical system is defective.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That's it.

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/29/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.

- Is it a TV remote control not working?

- Could you please get me the complete model number written on back cover or side panel of TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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