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Screen overlay off help me please. Samsung Galaxy 5. I don't…

Customer Question
Screen overlay off help...

Screen overlay off help me please

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung Galaxy 5

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

I don't know

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

I tried about everything I don't know I had a nap I will go to Applications I can't do it

Submitted: 7 months ago.Category: TV
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Answered in 21 minutes by:
12/29/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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