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I recently moved & I'm trying to set up my Samsung TV to my…

Customer Question
I recently moved &...

I recently moved & I'm trying to set up my Samsung TV to my Amazon fire stick 2nd generation. Source list doesn't seem to recognize fire stick

Technician's Assistant: How old is your Fire?

1 year

Technician's Assistant: What have you tried so far with your Fire?

Can't get it to do anything. I go to source & choose HDMI and it goes blank. There's no name/info for the HDMI. Tried using with and without extender & tried both USB ports. Same results.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

It was working fine when I disconnected it to move. Just tried reconnecting today.

Submitted: 6 months ago.Category: TV
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Answered in 1 hour by:
12/29/2017
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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