TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The screen is all red. you can make out the picture and hear…

Customer Question
The screen is all...

The screen is all red. you can make out the picture and hear the sound but the picture is red

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/28/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
This is a Panasonic TV. My cleaning lady moved the cable box
This is a Panasonic TV. My cleaning lady moved the cable box and I think one or more cables came out. Now I cannot get picture and sound together. If I go to Component 2, I get a picture but no sound.… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
291 satisfied customers
We have sound, but no picture. 55” LG 4 years old. And
Yes and hooked up. We were watching the tv and the picture just went out … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My sound is fading in and out My sound is going in and out.
My sound is fading in and out My sound is going in and out … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Nothing with the TV. I used the rca remote to raise the
Nothing with the TV. I used the rca remote to raise the volume. I pressed menu and it goes out so fast, by the time I scrolled to the right and hit the button for sound I hit the picture button instea… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
When I turn it on it flashes grey blue red screen you can
When I turn it on it flashes grey blue red screen you can here sound but no picture … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a steady red light (STATUS) on my mitsubishi dlp tv.
Hello, I have a steady red light (STATUS) on my mitsubishi dlp tv. Model WD65731. CHanged the bulb. all a get is sound and a black screen. its on for a minute then shuts of with a steady red light. 20… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
The same as all others. I turn on the TV and no picture. I
Hi, The same as all others. I turn on the TV and no picture. I unplugged everything for 24hrs. Still nothing... … read more
Harry
Harry
2,176 satisfied customers
My screen black out but i hear sound. I took them out
My screen black out but i hear sound JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: No JA: Was there a power outage recently? Customer: I to… read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
I have a Panasonic Viera TV (model #TC-P50UT50) and a
I have a Panasonic Viera TV (model #TC-P50UT50) and a Panasonic Blu-ray Disc Home Theater Sound System (model #SC-BTT190). I moved a bit ago and now, for some reason, I cannot get sound from the Blu-r… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My name is ***** ***** and can't activate input 1 and input
Customer: My name is ***** ***** and can't activate input 1 and input 2 in a Sharp Aquos … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My LG TV has power but no picture. Cable box works and we
My LG TV has power but no picture. Cable box works and we can change channels but no picture or sound . Help… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just purchased a Roku3 and I have connected it to my sons
I just purchased a Roku3 and I have connected it to my son's Samsung HDMI flat screen TV using a Monster HDMI cable. I currently get sound but no picture. The TV is set up through the menu to HDMI (he… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just bought a vizio 55 in. LED. I keep getting a No Signal
I just bought a vizio 55 in. LED. I keep getting a No Signal message when I have it on HDMI 1. I called Vizio and they said maybe the HDMI cable was bad. Was working fine in my LG right before I switc… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I frequently play an all-music channel on my Samsung LED tv
I frequently play an all-music channel on my Samsung LED tv and would like to black out the screen (if not too difficult). Is this possible? If so, how?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Sony Bravia KDL-40V2500 and I cannot get any sound.
I have a Sony Bravia KDL-40V2500 and I cannot get any sound. This happend suddenly and there are white dots at the top of the screen. I have a sony surround sound system attached and I can watch DVDs … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
i dont have sound on my tv - i can play my bluray and if I
i don't have sound on my tv - i can play my bluray and if I change my source from hdmi to tv i hear the static since i don't have a picture… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i was moveing my sony amplifyer and i lost the picture on my
i was moveing my sony amplifyer and i lost the picture on my tv i have abravia what is showing is blank screen with hdmi 1 cable box at the top of the screen sound and changing channels is ok just no … read more
Eric
Eric
Electronis Technician
High School or GED
53 satisfied customers
I HAVE A 2002 MODEL SONY 57 BIG SCREEN, WHEN YOU TURN IT ON,
I HAVE A 2002 MODEL SONY 57" BIG SCREEN, WHEN YOU TURN IT ON, THE SCREEN TURNS TO RED WITH A FAINT PICTURE THEN SHUTS OFF....WHAT TO DO… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x