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TV screen says NO signal when I turned it on this morning.

Customer Question
TV screen says NO...

TV screen says NO signal when I turned it on this morning

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung- about 5 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No only one TV

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Problem just this morning. no previous problems

Submitted: 7 months ago.Category: TV
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Answered in 6 minutes by:
12/28/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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Customer reply replied 7 months ago
hello
TV Technician: Jack, Technician replied 7 months ago

Hi

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

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TV Technician: Jack, Technician replied 7 months ago

Sorry but tried to accept your phone request and although i`m sure your credit is fine there seems to be a problem with payments and even though I`m not privy to billing here this usually means your CC company did not recognize the $26 extra charges and declined them ,this is usually due to the second charge from the website, you would have to contact them to OK the transaction .
But we can continue in this chat mode as well

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Customer reply replied 7 months ago
Payment O.K with credit Card Please call 239-793 -4941 with response
TV Technician: Jack, Technician replied 7 months ago

I can`t call just like that , you either will have to resend me the phone request or me sending it to you from my side

It has to be done and accepted through the website

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TV Technician: Jack, Technician replied 7 months ago

Here it is from my side , accept it and I will call

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TV Technician: Jack, Technician replied 7 months ago

Tried to send it but it won`t work from my side anyway

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TV Technician: Jack, Technician replied 7 months ago

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

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Customer reply replied 7 months ago
HOW DO I ACCEPT IT?
TV Technician: Jack, Technician replied 7 months ago

For some reasons I`m not able to send you the offer , so you cant accept it , its not there

You have to send a new offer from your side

Call this number if you can`t , they will fix that 1.***-***-****

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