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Can I use my Panasonic TC-42G25 TV to run SKIPE: and if so,

Customer Question
Can I use my...

Can I use my Panasonic TC-42G25 TV to run SKIPE: and if so, how? Joe

Technician's Assistant: How old is your TC-42G25?

About 5

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

My Metf

Technician's Assistant: How long has this been an issue with your TC-42G25? What happened right before this?

My Netflix and Amazon are accesed through VIERA fine

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not now

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/27/2017
TV Technician: ISP Cable Support, Customer Service replied 7 months ago
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 617
Experience: 12 years tech support with Cable, Internet and Phone.
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Thank you for choosing Just Answer. I would be happy to assist today with your question.

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TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

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Finally, make sure to bookmark this page so you can easily come back to this page. If we are working on this issue and you need to step away, you can always leave me a message on this question. I will respond as soon as I can if I am not online. I check periodically throughout the day if not during my normal business hours.

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TV Technician: ISP Cable Support, Customer Service replied 7 months ago

You will need the optional webcam to attach to the TV before you can get the Skype to work.

https://www.amazon.com/Panasonic-TY-CC20W-Communication-Camera/dp/B007EHI1BC/ref=sr_1_1?s=electronics&ie=UTF8&qid=1514414666&sr=1-1&keywords=panasonic+webcam

Once purchased and setup, you'll be able to access the app to allow you to communicate via Skype.

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TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Let me know if this helped you! Let me know if you have any other questions!!

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