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The remote has been displaced how can I get another one?

Customer Question
The remote has been...

The remote has been displaced how can I get another one?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

About a year old E40 DO, E48 DO Nd E55 DO

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The secondary remote turns the channel but the Visio remote controls the sound and the off and on

Technician's Assistant: How long has this been an issue with your Vizio? What happened right before this?

Last night the remote is mising

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/27/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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Customer reply replied 7 months ago
Hello
TV Technician: Jack, Technician replied 7 months ago

Hi

This would be your remote ; http://remotebarn.us/catalogsearch/result/?q=E40+D0

Let me know if you have questions and if not for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not cost you anything more and does not close this post while it gets me paid for my time helping you .

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TV Technician: Jack, Technician replied 7 months ago

Sorry about that , the website was out for nearly 3 hours

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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