TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Panasonic TV and want to set up my Amazon Prime. Is…

Customer Question
I have a Panasonic...

I have a Panasonic TV and want to set up my Amazon Prime. Is my TV a smart TV or are Smart TV's only made by Sony? Yes I am 57.

Technician's Assistant: What Panasonic model do you have? How old is it?

Well it's probably 5 years not more than 7.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

THe menu works, it's me that is the problem. I am clueless.

Technician's Assistant: How long has this been an issue with your Panasonic? What happened right before this?

You don't understand there has been no problem with the TV. I just bought Amazon and have never set it up on my TV. I need to know how to do that.

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/27/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,536
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

Smart TV's are not only made by Sony. What's the model number off the back of your Panasonic?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

Smart TV's are not only made by Sony. What's the model number off the back of your Panasonic?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have Amazon Prime video on my smart tv and today this
I have Amazon Prime video on my smart tv and today this appeared on my TV screen "Internet Connectivity Problem" There's an internet connection problem. Check the device's internet setting, data cable… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a panasonic smart tv bought in 2013. We do not seem
We have a panasonic smart tv bought in 2013. We do not seem to have Amazon prime in the apps. Can we get it? I am Prime member. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have a Panasonic 55 inch Viera smart tv. I just enrolled
I have a Panasonic 55 inch Viera smart tv. I just enrolled in Amazon Prime which includes streaming movies on your tv. I am having trouble download their Amazon prime video app and allowing me to regi… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,356 satisfied customers
Well I have a Sharp Aquos 55"? tv and I just bought a
Well I have a Sharp Aquos 55"? tv and I just bought a Firestick from Amazon but... no usb ports. Any alternative? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
601 satisfied customers
I am a prime member. How do I start accessing Amazon Prime
I am a prime member. How do I start accessing Amazon Prime movies on my Sony TV? … read more
Harry
Harry
3 satisfied customers
In February two members of the Geek Squad came to our house
In February two members of the Geek Squad came to our house at our request because our Smart TV (Samsung) was having extreme buffering on cable shows, especially Amazon Prime. After much analysis and … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic TV (TC-L32X30). I am trying to get Amazon
Hi. I have a Panasonic TV (TC-L32X30). I am trying to get Amazon Prime Video. There is no app for this. … read more
Aric
Aric
Technician
47,536 satisfied customers
NANTHAN I HAVE 4K SMART TV I PURCHADED 12 6 2017 CAN I GET
HI ***** HAVE PHILLIPS 4K SMART TV I PURCHADED 12 6 2017 CAN I GET AMAZON PRIME APP. … read more
Aric
Aric
Technician
47,536 satisfied customers
I want to set up Amazon Prime video on Mt Sharp smart tv. 3
I want to set up Amazon Prime video on Mt Sharp smart tv … read more
Aric
Aric
Technician
47,536 satisfied customers
I'm streaming video through amazon prime on my smart tv (I
I'm streaming video through amazon prime on my smart tv (I just set it up today) and the sound keeps going on and off. It will work for about 10 mins, then it turns off and only comes back on for a se… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
No sound. Thought it might be direct tv problem but no sound
No sound. Thought it might be direct tv problem but no sound with Amazon prime video either … read more
Aric
Aric
Technician
47,536 satisfied customers
I have a Sharp Aquos smart tv which is about 4 years old.
I have a Sharp Aquos smart tv which is about 4 years old. How do I get Amazon Prime on it to use? … read more
Aric
Aric
Technician
47,536 satisfied customers
I just became member of Amazon Prime and I do not know how
I just became member of Amazon Prime and I do not know how to register my TV to Amazone Prime … read more
Aric
Aric
Technician
47,536 satisfied customers
Earl--I'm trying to regtister my Sharp LC-42LB15OU with
hi Earl--I'm trying to regtister my Sharp LC-42LB15OU with Amazon Prime--not listed on menu … read more
Aric
Aric
Technician
47,536 satisfied customers
I am trying to connect with Amazon prime videos and cannot
I am trying to connect with Amazon prime videos and cannot find where I can enter the code from Amazon. … read more
Aric
Aric
Technician
47,536 satisfied customers
I have a 55" samsung smart tv and want to watch amazon video
I have a 55" samsung smart tv and want to watch amazon video onit. I have an amazon account and can watch amazon prime video on my computer at work. My model # is UN55D6003. Not sure what the serial n… read more
Aric
Aric
Technician
47,536 satisfied customers
I am trying to see if Amazon Prime can be added to my
I am trying to see if Amazon Prime can be added to my Samsung 6000 MFD of 2011? … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I recently changed to Comcast/Xfinity service. I a, not able
I recently changed to Comcast/Xfinity service. I a, not able to access Netflix or Amazon Prime. When I turn the tv on it still has my old ATT setting. Trying to change to Xfinity. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x