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I lost my remote control and need another one.Where do i get…

Customer Question
I lost my remote...

I lost my remote control and need another one.Where do i get one?

Technician's Assistant: What is the model of your TV?

Where do I find the model.I don't know where to look?

Technician's Assistant: The TV Technician will be able to walk you through that. What menu options can you access, if any?

None that I know of.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not really.Thanks.

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/26/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,433
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you please tell me the model of the tv? You'll find that on a sticker on the back of the tv.

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Customer reply replied 7 months ago
G50A2463BKN0343
Customer reply replied 7 months ago
Thank you.Please call me.
TV Technician: Nathan, Installer replied 7 months ago

That is not a valid model, I need the actual tv model from the back.

Once I have that detail, we can speak on the phone if you'd like.

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Customer reply replied 7 months ago
The account # on the back of the TV isNENV93IA.Please reprocess the charge again,and don't call me.Just send message over internet.
TV Technician: Nathan, Installer replied 7 months ago

Sure, we can continue here.

Please recheck that again though, what you have sent is still not a valid model. I need the complete model number and it must be exactly, so be careful of numbers/letters.

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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