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I have tried to hit the submit code multiple times to get…

Customer Question
I have tried to...

I have tried to hit the submit code multiple times to get whatever website I'm trying to get to. It's like it doesn't have enough time when button is pushed to recognize my input.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is a Samsung tablet.

Technician's Assistant: What's the model of your Samsung tablet?

I do notmhaventhe box with me. Is there somewhere it is listed on tablet?

Technician's Assistant: What have you tried so far with your Samsung tablet?

I called before and they like added time to the recognition of button pressed.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No Tank You.

Submitted: 6 months ago.Category: TV
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Answered in 4 hours by:
12/26/2017
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,387
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 6 months ago

Approximately how old is the tablet?

Are you getting any error messages?

Have you tried cleaning the touchscreen of the tablet?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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