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Power button stays on a few seconds then goes off. Give me a…

Customer Question
Power button stays on...

Power button stays on a few seconds then goes off

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Give me a minute it's a big guy

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

WS 55315

Technician's Assistant: How long has this been an issue? What happened right before this?

I just turned on the cabel which also turns on the TV and the tv won't go on. First time this has happened

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Merry Christmas

Submitted: 6 months ago.Category: TV
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Answered in 1 minute by:
12/25/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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Customer reply replied 6 months ago
hello
TV Technician: Jack, Technician replied 6 months ago

Hi

Give me a minute please

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Customer reply replied 6 months ago
You guys just charged me 5 dollars to talk to you
TV Technician: Jack, Technician replied 6 months ago

Did you think this was free ?

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Customer reply replied 6 months ago
No, but no said it would cost 26 dollars.
TV Technician: Jack, Technician replied 6 months ago

If you received a $26 phone offer or any offers they are automated by the website ,NOT BY ME , I`m an independent tech. and have no control over those, they are optional and you can just ignore them if you don`t want it

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Customer reply replied 6 months ago
correction phone 909 953 10042
TV Technician: Jack, Technician replied 6 months ago

The phone is $26 extra , that is what the website charges , not me

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TV Technician: Jack, Technician replied 6 months ago

Also , although i`m not privy to the exact number this post is NOT $5 but at least $30

Still wish to proceed ?

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Customer reply replied 6 months ago
they took my info and charged me. is it 26 or 30 plus the 5
TV Technician: Jack, Technician replied 6 months ago

I have no idea , again I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech.

Please use this link or phone number for these questions, i have absolutely nothing to do with billing here;
http://ww2.justanswer.com/help 1.***-***-****

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TV Technician: Jack, Technician replied 6 months ago

I`m stepping out now , good luck

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Customer reply replied 6 months ago
you charge me but don't call
Customer reply replied 6 months ago
don't charge me and don't call
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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