TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Sony bravia sometimes won*t turn on and sound cuts off and…

Customer Question
sony bravia sometimes won*t turn...
sony bravia sometimes won*t turn on and sound cuts off and on after it's been on awhile.
Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 7 months ago
I don't have any. they got lost when we moved awhile back.
Answered in 22 minutes by:
12/25/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,486
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Customer reply replied 7 months ago
Hi, I'm Ann. The TV is tucked away in it's own little cubby in my bookcase and I am 80 yrs old and couldn't get the thing out or even turned around if my life depended on it. The TV has a cable box and that's all. I don't have any not any other devices and the TV in the bedroom is doing fine.
TV Technician: Shahid, Technician replied 7 months ago

Sorry for delayed reply, I was away from computer, lets try easy thing first that might help

- Have you tried to disconnect TV and cable box power cords from the power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My husband put up a TV antenna, and we got off Cable. The Tv
My husband put up a TV antenna, and we got off Cable. The Tv worked great for quite awhile, and now it freezes when we first turn it on. after awhile it comes on ok. It only happens when we first turn… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
When I switched my SONY TV off, the orange (or red?) off
When I switched my SONY TV off, the orange (or red?) off light did not come on. Than it would not go back on. I called my provider (DirecTV) for help and after about 10 minutes of rebooting,l etc., th… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Sony bravia kdl-46xbr2 lcd tv....black screen constant power
Customer: ***** ***** sony bravia kdl-46xbr2 lcd tv....black screen constant green power light on. no blinking lights.....I just held the power button down on the remote nd tv started working I just s… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a three year old Sony Bravia KDL40XBR2. It powers up
I have a three year old Sony Bravia KDL40XBR2. It powers up but in a dark room the screen seems to be ligjht up . It has been doing this once a week for the past couple of weeks and usually after 15-2… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Our Sony Bravia 46" has lost sound. When turned off then on
Our Sony Bravia 46" has lost sound. When turned off then on again a box appears that says " Checking the connection with external speakers..." Have we lost our sound completely? We touched nothing on … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
My Sharp LC-37D64U television picture keeps cutting in and
My Sharp LC-37D64U television picture keeps cutting in and out. It is approx. 3 years old and is connected to a Cisco Explorer 8642 hi-def cable box. I originally thought it was the cable box, we had … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Have sound but the picture cuts on and off and then no sound
Have sound but the picture cuts on and off and then no sound and still no picture. I'll turn it off again for awhile and turn it back on and it operates like normal for a long while and then it goes t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
i just tryed to turn on my 32 sony bravia tv and i won t turn
i just tryed to turn on my 32 sony bravia tv and i won t turn on and the timer button was flashing on my t v… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
my sony bravia tv model kdl-52wl130 flashes red standby light
my sony bravia tv model kdl-52wl130 flashes red standby light thirteen times, picture won,t come on. help?… read more
Shahid
Shahid
Technician
13,486 satisfied customers
I have a sony bravia KLV-40V300A that keeps switching off at
I have a sony bravia KLV-40V300A that keeps switching off at random times for a few seconds then back on again and sometimes it switches off and wont turn on until i have removed the power cable for a… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have Sony Bravia LCD and sometimes the picture goes away
I have Sony Bravia LCD and sometimes the picture goes away and it is a white screen--then I turn it off and on and most of the time the picture comes back on--but sometimes it doesn't and I have to wa… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I move my Sony Bravia 42 inch flat screen tv to my new house.
I move my Sony Bravia 42 inch flat screen tv to my new house. It worked fine this morning and now it won't turn on. Checked the outlet and that is not the problem. Checked the remote and changed batte… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Samsung LN46A750, thats about 2.5 years old. When
I have a Samsung LN46A750, that's about 2.5 years old. When I turn on my TV when it's been off for awhile, the left side of the screen it darker and cloudier for 15 minutes or so till the TV "warmed u… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Sony Bravia Plazma tv which is about 5 years old.
I have a Sony Bravia Plazma tv which is about 5 years old. The power cuts off after about 10 mins, I can unplug the tv leave it for about 10 mins and it will turn back on again. Is this a problem with… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
when the power button on the model 10801 HDTV is pushed on,
when the power button on the model 10801 HDTV is pushed on, it sounds like a breaker is kicking off and the tv will not power up. what do we look for? took the back off the tv, don't see any obvious p… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
For years I have been losing the picture on my Hitachi TV.
For years I have been losing the picture on my Hitachi TV. it is about eight years old and, I belive a 32". At first I thought the problem was with my 'Show Stopper', but when I replaced it with a Tiv… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a rca 50 tv and had to recently replace the bulb for
We have a rca 50" tv and had to recently replace the bulb for the 3rd time. This time when we got the bulb it did not work, after my husband fooled around with it for a few minutes he got it working. … read more
Expert
Expert
hello, we have a Samsung LCD 42 inch , which is 18 months old,
hello, we have a Samsung LCD 42 inch , which is 18 months old, a couple of months ago it started making problems, when we turn it on, it makes that little ringing sound , and then the pic appears, now… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x