TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I cannot find the optical out port on the back of my samsung…

Customer Question
I cannot find the...

I cannot find the optical out port on the back of my samsung 65 inch TV I have model UN65MU8000FXZA

Technician's Assistant: How old is your 65?

Bought it 1 month ago. On the back, it says that it was manufactured October 2017

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No, you do not understand. Everything works great. I just purchased a Samsung sound bar, which is supposed to connect to the TV with an Optical cable. I cannot find the Optical Out port on the back of the TV

Technician's Assistant: How long has this been an issue with your 65? What happened right before this?

Your last question is irrelevant

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 minutes by:
12/25/2017
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,306
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 6 months ago

There is a box supplied with this TV calls One Connect box, it has all HDMI inputs, please check the side panel of that box to find Optical Out port of this TV to connect an external sound system/ soundbar etc

I hope this info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website.
Thank you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,306
13,306 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have two brand new Samsung TVs--a 65" QLED and a 40 inch 6
I have two brand new Samsung TVs--a 65" QLED and a 40 inch 6 Series. Neither one will transmit optical cable sound to the exterior sources. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Have a new lg 65" tv, latest technology. Where can I find
have a new lg 65" tv, latest technology. Where can I find instructions to connect Samsung sound bar? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I am trying to buy a digital mout cable, 6 ft for my SAMSUNG
I am trying to buy a digital mout cable, 6 ft long for my SAMSUNG MODEL UN55MU6290F so i can se my headphones. The unit has a 1/8 receptacle and no one has that, … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Blue screen with two vertical bars, sound just static. Hdmi.
blue screen with two vertical bars, sound just static … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I purchased a Samsung LED 33 inch (series 4000,4001,4002)
I purchased a Samsung LED 33 inch (series 4000,4001,4002) Dec 28, 2017. Set up same day. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a VIZIO sound bar 5.1. I just purchased a Samsung 55”
I have a VIZIO sound bar 5.1. I just purchased a Samsung 55” TV. I am trying to figure out how to connect the two. I don't seem to have the installation instructions for the sound bar. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Where is the best place to plug in for my sound bar on my
where is the best place to plug in for my sound bar on my suhd 65 TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need a sound bar LED TV, 46 inch, Toshiba, WiFI. Model No.
I need a sound bar for my LED TV, 46 inch, Toshiba, WiFI. Model No. 46SL417U. I purchased this TV from HHGreeg on Colerain Ave. in Cincinnati, Ohio on 8/14/11. My TV is now hung above my electric full… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Vizio 65" P series TV. I'm trying to hook up a
I have a Vizio 65" P series TV. I'm trying to hook up a Samsung HT X810 soundbar to it. I tried using an HDMI cable from the soundbar to port HDMI 1 but nothing. I just purchased a fiber optic cable a… read more
Shahid
Shahid
Technician
13,306 satisfied customers
I am trying to connect a samsung sound bar to my older magenta TV can't find audio ou
I am trying to connect a samsung sound bar to my older magenta TV can't find audio output on TV. I would like to watch the Grammy. Thank you… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Which cable is to be used to connect the [email protected] sound
Which cable is to be used to connect the [email protected] sound bar to a 46 inch Sony Bravia TV? Must it be attached to the rear of the TV as opposed to the side panel?… read more
Shahid
Shahid
Technician
13,306 satisfied customers
I have a BAUHN MODEL ATV -581PED1 TV and trying to connect
I have a BAUHN MODEL ATV -581PED1 TV and trying to connect a Samsung Sound Bar HW F551. On the TV I have a connected a Digital Optical Audio Cable (OUT) SPDIF then into the sound bar inlet On the TV I… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Just installed the KDL-55W802A to the cable box, Sony blu ray
Just installed the KDL-55W802A to the cable box, Sony blu ray player and Sony sound bar. Audio connected via HDML, picture via component. Can get picture with no sound or sound with no picture but not… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Hi, until last week, i had my samsung 45 inch connected with
Hi, until last week, i had my samsung 45 inch connected with my samsung sound bar (including wireless sub) all bought last year. they were connected using regular white and red cables in the auxiliary… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I BOUGHT A VIZIO SOUND BAR W/SUBWOOFER. CANNOT GET IT TO WORK
I BOUGHT A VIZIO SOUND BAR W/SUBWOOFER. CANNOT GET IT TO WORK WITH LG 47INCH FLAT SCREEN. I HAVE DIRECT TV. SOUND BAR POWERS UP BUT NO SOUND. USED RCA CABLES AND THEN TRIED OPTICAL CABLE.WHAT AM I DOI… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
How do I connect my Samsung t.v. (series 4 (NNN) NNN-NNNN to Samsung
How do I connect my Samsung t.v. (series 4 (NNN) NNN-NNNN to Samsung Crystal Surround Air Track (HW-350) without using a vcr-dvd ?… read more
Shahid
Shahid
Technician
13,306 satisfied customers
I have a Sony 40 inch Bravia TV, which I bought in 2005, KDL-40V4100.
I have a Sony 40 inch Bravia TV, which I bought in 2005, KDL-40V4100. I have just bought a Polk Audio Surround Bar and tried to connect it with an optical cable to the tv's optical out port, but got n… read more
Shahid
Shahid
Technician
13,306 satisfied customers
I cannot get my Samsung rear projection TV to turn on. I get
I cannot get my Samsung rear projection TV to turn on. I get the jingle sound and the red light flashes as well as the next two green lights.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x