TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv won't connect to the internet

Customer Question
My tv won't connect to...
My tv won't connect to the internet
Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 6 months ago
Can't find network. Have already checked internet works fine
Answered in 4 hours by:
12/25/2017
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 6 months ago

How far is the TV from the wifi router?

Ask Your Own TV Question
Customer reply replied 6 months ago
Right under neath it
Customer reply replied 6 months ago
Literally on the shelf under it
Customer reply replied 6 months ago
But I waited until 6pm for an answer and left for my families Christmas Eve
TV Technician: Pete, Electronic Engineer replied 6 months ago

Sorry for any delay; when you are able to return to it, can you check if it works ok using a wired connection?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
20,339 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My smart tv will not connect to netflix. No error. It just
No error. It just prompts me to connect to the internet and of course it won't connect … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Have a Samsung Smart TV UN46D6900 that will not recognize my
Have a Samsung Smart TV UN46D6900 that will not recognize my wireless network. The router is an ASUS RT-N66U. My laptops, ipads, iphones, and other Samsung Smart TV all connect flawlessly to the wirel… read more
Expert
Expert
I just installed a 75 inch TV yesterday but haven't been
Hi this is Kevin. I just installed a 75 inch TV yesterday but haven't been able to get an Internet signal through it. What am I doing wrong? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Ihave just crossed over from telstra to vodafone I can't set
Ihave just crossed over from telstra to vodafone I can't set up the Internet because the TV won't let me put in the password ***** do have a smart tv (ALTHOUGH ITS NOT VERY SMART AT THE MOMENT ) … read more
Harry
Harry
2,042 satisfied customers
One of my Vizio TV's will not connect to the internet. We
One of my Vizio TV's will not connect to the internet. We have tried Direct TV, our provider. They say to call you . Everything in the house connects except this one TV. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
It will not connect to the internet. What is a ping test? I
What is a ping test? I have disconnected both the modem and the TV numerous times. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My viera cast connection suddenly has failed, not sure. a
I have tried multiple times to re-establish network connection. it says it is connected, but when i hit the viera cast button, it won't let me connect. Model appears to be TC-PG50G20 or TC-P54G20. … read more
Pete
Pete
Electronic Engineer
20,339 satisfied customers
I can't connect to Wi-Fi because the network settings won't
I can't connect to Wi-Fi because the network settings won't load … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My smart tv won't coonenect to the wifi. It's A Sharp Aquos
Yes the menu works. All my others devices connect. i have done it before with the WPS button, but now it won't connect … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I can't get Netflix or amazon on my tv. Internet not
I can't get Netflix or amazon on my tv. Internet not connected to the tv now. It's been connected for 5 years … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an LG smart TV and I can't connect to Netflix, New,
Hi I have an LG smart TV and I can't connect to Netflix … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Samsung 55" UN50EH5300FXZA that won't connect with
I have a Samsung 55" UN50EH5300FXZA that won't connect with the network wirelessly or with cable. internet is working fine and so is the router. this happened after an automatic update last night. Any… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I am unable to connect my TV to my internet or network
I am unable to connect my TV to my internet or network service … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am having trouble getting my internet connection to work
I am having trouble getting my internet connection to work .it has been working ok but it appears to be not sending information to host.The tv model is TH-50AS700Z. Can't find a reset button.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a 40 in. samsung smart tv bought last august.
I have a 40 in. samsung smart tv bought last august. Everything works fine except it won't connect to the internet wirelessly. It works fine with a cable. My computer and phone works fine over wifi bu… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My E420i-A1 Vizio Smart tv won't allow me to enter my
My E420i-A1 Vizio Smart tv won't allow me to enter my Linksys EA6350 router to connect to the internet. I have had the router checked out and it is working fine with the laptop.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
my Samsung smart tv stopped hitting the internet recently.
my Samsung smart tv stopped hitting the internet recently. everything else in the house is hitting the internet. The tv says connected to network but won't hit internet. What can I try to fix it… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have tv model KDL-48W600B. My internet connection has been
I have tv model KDL-48W600B. My internet connection has been broken somehow. When I try to access Netfix a message comes up that I have no access, the problem is not with my Comcast provider. I receiv… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x