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Sound will go off every now & then. Model# UN49MU6290F.

Customer Question
Sound will go off...

Sound will go off every now & then

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Model# *****

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your UN49MU6290F? What happened right before this?

Start from day one and nothing happening. We are watching movies and sound will go off for a few second and come back again

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/24/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Hi , my name is Jack
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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