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MY netflix and amazon won't work on the sony tv

Customer Question
MY netflix and amazon...

MY netflix and amazon won't work on the sony tv

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

Yes

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes

Submitted: 6 months ago.Category: TV
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Answered in 7 hours by:
12/25/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,533
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the Sony TV? How long have you owned it for and when did the problem occur?

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