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My Toshiba TV is not working and I do not understand why? I…

Customer Question
My Toshiba TV is...

My Toshiba TV is not working and I do not understand why? I am getting no assistant whatever. Would you like your Mom or Grandma to be as unhappy as I am? Please help me!!!!!!!!!!!!!!!!!!

Technician's Assistant: What Toshiba model do you have? How old is it?

I have no idea. Where would I find the model #?

Technician's Assistant: The TV Technician will be able to walk you through that. Does the TV menu work? Do you have the same problem on all sources/inputs?

All I get is channel 6 which does not allow me to proceed to other channels.

Technician's Assistant: How long has this been an issue with your Toshiba? What happened right before this?

It was working very well until channel 6 got into the act. I bet, if you get rid of channel 6 my TV WILL WORK!

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
12/23/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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TV Technician: Jack, Technician replied 7 months ago

hello ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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