TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

There is a horizontal line splitting the picture a dn

Customer Question
There is a horizontal...

There is a horizontal line splitting the picture a dn offsetting slightly

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is a 55" rca

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I have not tried anything as of yet

Technician's Assistant: How long has this been an issue with your RCA? What happened right before this?

I just purchased it on black Friday at and have just noticed this line a day ago

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is there any way I can adjust the screen manually I haven't tried that yet

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/23/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,774
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

There are no adjustments or settings that can cure lines on a screen- they're not a normal occurrence (like the days of old tube TV's). They ONLY occur when something is faulty- be it the cable box, an HDMI cable or the TV itself. That said, what do you watch on the TV (cable box, DVD, etc.), and is this line there on ALL sources?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Simply view my reply and send one back to proceed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Samsung Smart TV...and there is a thin black line
I have a Samsung Smart TV...and there is a thin black line in the middle of the picture running left to right. Can I get rid of it? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Samsung ua46d6000 and the picture has started
I have a Samsung ua46d6000 and the picture has started freezing up, but the sound is fine. The picture refreshes every couple of minutes, but only to another frozen image; no "moving picture". The fro… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Regarding the Sony television, KV36FV1: As you know, this
Regarding the Sony television, KV36FV1: As you know, this CRT television has a black border (probably 1/4" or slightly less) on all sides. The BOTTOM border has a slight bow to it toward the middle of… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have A sony kp-53hs10 projection screen tv. I think the modules
I have A sony kp-53hs10 projection screen tv. I think the modules that align the video just went out… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My sony Trinatron KV-32HS420, previously used, got banged around
My sony Trinatron KV-32HS420, previously used, got banged around a bit in a car ride ( not too bad). Has this problem were it constantly outputs these curved green horizontal lines. Along with this fo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My son purchased a Samsung 55 inch 3D Led TV 15 months ago
My son purchased a Samsung 55 inch 3D Led TV 15 months ago from SAMS CLUB a local retail box store. He paid $2000 for the unit. I am not sure of the model #. For a month now, there is a very noticeabl… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
How do I adjust one of the projections lamps? It is too far
How do I adjust one of the projections lamps? It is too far out of adjustment for auto and manual adjustments on screen. It is a Hitachi model #51G500A… read more
Brad Richards
Brad Richards
Owner / operator
High School or GED
68 satisfied customers
I have a Samsung LED model UE37C6505 which I bought new in
I have a Samsung LED model UE37C6505 which I bought new in the UK approx 2 years ago and brought with us on retirement to TRNC (Turkish Republic of Northern Cypus) shortly after purchase. A few months… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
what are the best settings for the xvt3d650sv vizio 65". seems
what are the best settings for the xvt3d650sv vizio 65". seems that the picture isnt as good as the store hmmmm! vizio bluray vbr333 and directv hd reciever/ xbox elite. could it be that its only 120H… read more
Aric
Aric
Technician
47,774 satisfied customers
I have a Samsung HL-R5688W. The bottom right and bottom left
I have a Samsung HL-R5688W. The bottom right and bottom left corners of the screen are warped, kind of like a piece of paper with curled corners. I have access to the service menu and need to know whi… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I just bought a RCA L26HD35D tv from Wal Mart on black Friday
I just bought a RCA L26HD35D tv from Wal Mart on black Friday of this year. 3 days ago when we turned the set on we could hear the sound but had no picture. This happened several times. We unpluged an… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Samsung 36 inch tv made in 1998 or 1999. The problem im having
Samsung 36 inch tv made in 1998 or 1999. The problem im having is the picture is not crisp, it is slightly out of focus especially words or scores for games. I have used the menu button and changed mo… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Hello, You helped me with my Samsung HLP5063WX/XAA. First I
Hello, You helped me with my Samsung HLP5063WX/XAA. First I replaced the color wheel and then the digital board. It has been good so far, however it is starting to exhibit some different problems agai… read more
Eric
Eric
Electronis Technician
High School or GED
53 satisfied customers
I have a widescreen Sony TV, model # XXXXX and I am getting
I have a widescreen Sony TV, model # XXXXX and I am getting thin/green horizontal lines across the entire picture. They are very noticable on dark colors and are about two to three inches apart. Do yo… read more
Josh C
Josh C
Owner
Bachelor's Degree
985 satisfied customers
Sony (KDP57XRB2) 57 projection. The screen has a red tint
Sony (KDP57XRB2) 57" projection. The screen has a red tint or haise. I would to get an idea what the cause is and can I make the repair myself. Sear is the only option for TV repair in my area. Can yo… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
My TV has some fine white lines running horizontally approx
My TV has some fine white lines running horizontally approx 1" apart near the bottom of the screen to approx 1/2" apart at the top. They do not roll or flip, thay are fixed in position. Otherwise the … read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x