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I have 2 HDTV's connected on a splitter. Both are off. The…

Customer Question
I have 2 HDTV's...

I have 2 HDTV's connected on a splitter. Both are off. The brief version of the message that appears is: SOMETHING'S NOT RIGHT. followed by 2 suggestions that might help. They did not.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung 48" , Samsung 55" Model no. not handy now. They are both 2 years old..

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I get no menu or anything else except the initial HDMI! box at top left corner, followed by the message I mentioned.

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

The TV's were both OK at bedtime last night (about 12:30 AM) .Ihave never had this issue before.

Submitted: 8 months ago.Category: TV
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Answered in 1 minute by:
12/22/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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TV Technician: Jack, Technician replied 8 months ago

With that splitter you mean to say that both tv`s are connected to the same box or each have their own box and the splitter sends the incoming signal to both boxes

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