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I have a samsung tvUN50J6200AFXZA i had no picture no sound…

Customer Question
I have a samsung...

I have a samsung tvUN50J6200AFXZA i had no picture no sound installed all new board still no picture no sound and no back light

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TVUN50J6200AFXZA?

No nothing at all

Technician's Assistant: Was there a power outage recently?

Not that i knopw off

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Dont think so i did the flash light test to

Submitted: 6 months ago.Category: TV
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 6 hours by:
12/22/2017
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,328
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 6 months ago

Approximately how old is the TV?

What were the original symptoms?

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Customer reply replied 6 months ago
7 years old no symptoms,just went blank
TV Technician: Pete, Electronic Engineer replied 6 months ago

Did you have any power outages or thunderstorms?

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TV Technician: Pete, Electronic Engineer replied 6 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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