TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It xame unplugged and now once i plugged it in and hit the…

Customer Question
It xame unplugged and...

It xame unplugged and now once i plugged it in and hit the power button it will not turn on. I jave unplugged it from the tv and the wall and a blue light comes and then goes off. Help please

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes i unplugged it from the power strip

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I dont have the original remote. I kust hjave tje direct tv remote

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/22/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,539
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Do you have a model number for that TV (back of the set)?

Ask Your Own TV Question
Customer reply replied 7 months ago
E320-a0
TV Technician: Aric, Technician replied 7 months ago

Thank you. Right now are there ANY signs of life on the TV (power light, etc.)?

Ask Your Own TV Question
Customer reply replied 7 months ago
No
TV Technician: Aric, Technician replied 7 months ago

Okay this indicates in many cases that the Mainboard in the TV has locked up- or in some cases, failed due to being unplugged (while it's not normal, it can be a catalyst).

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 2 times, and please let me know what happens.

Ask Your Own TV Question
Customer reply replied 7 months ago
What do i need to do
TV Technician: Aric, Technician replied 7 months ago

Read my post above- can you see it?

Ask Your Own TV Question
Customer reply replied 7 months ago
Hello are you still there
TV Technician: Aric, Technician replied 7 months ago

CAN YOU SEE MY POSTS?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Okay this indicates in many cases that the Mainboard in the TV has locked up- or in some cases, failed due to being unplugged (while it's not normal, it can be a catalyst).

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 2 times, and please let me know what happens.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Were you able to try those steps? Are you still having the same problem?

Ask Your Own TV Question
Customer reply replied 7 months ago
Hello
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,642
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,642
2,642 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Last night I turned off the my television and direct tv box.
Last night I turned off the my television and direct tv box. When I try to turn it back on using the direct tv remote, the power comes on the direct tv box just fine, but the tv won't turn on. I canno… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a HIT 46W500 that turned off while we were watching.
I have a HIT 46W500 that turned off while we were watching. When we turn the power on, a pix never appears and the power light goes off immediately. … read more
Aric
Aric
Technician
47,539 satisfied customers
Have RCA 46 inch led lcd tv full HD...tv will not come on
Second opinion] Have RCA 46 inch led lcd tv full HD...tv will not come on past two days. Past 3 weeks it has taken up to 600 attempts to click it on with either remote control or manual turn on . A re… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Have RCA 46 inch led lcd tv full HD...tv will not come on
Second opinion] Have RCA 46 inch led lcd tv full HD...tv will not come on past two days. Past 3 weeks it has taken up to 600 attempts to click it on with either remote control or manual turn on . A re… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Remote stopped working--got a new remote can not program it
remote stopped working--got a new remote can not program it cannot turn on tv with remote. I unplug tv and hit the on button on bottom of tv sometimes it works, but most times it does not. I need the … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I HAVE NO TV. IT SAYS THATERROR CODE 775 IS HAVING TROUBLE
I HAVE NO TV. IT SAYS THATERROR CODE 775 IS HAVING TROUBLE COMUNICATING WITH SATELITE DISH. ICHEKED ALL CONNECTIONS AND STILL NO PICTURE. … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
My Magnavox TV Model 46ME313V/F7 will not turn on with the
My Magnavox TV Model 46ME313V/F7 will not turn on with the remote. The red light on TV is on and power is coming to the cable box. I have changed batteries in the remote and I don't think the batterie… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Ihave a philips 55inch and the light just blinks on the
ihave a philips 55inch and the white light just blinks on the front but it wont come on … read more
Aric
Aric
Technician
47,539 satisfied customers
I have a vizio tv, galleria liquid crystal HDTV. When I turn
I have a vizio tv, galleria liquid crystal HDTV. When I turn it it says no signal, and turns off, I no it is probably off channel for cable but won't stay turned on for me to search for channel. Can y… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a 32 inch vizio smart tv that wont turn on and i jave
I have a 32 inch vizio smart tv that wont turn on and i jave already replaced both the power board and main board.the led at the bottom when u plug it in lights up white and then goes dim and sometime… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
my tv comes on and goes off by its self and the volume goes
my tv comes on and goes off by its self and the volume goes way up all by it self it is a panasonic viera model number TC-P5OX1 it is a 2009… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Pioneer SC-67 receiver and am using it as a 9.1 with
I have a Pioneer SC-67 receiver and am using it as a 9.1 with the front speaker over the TV. It usually works just fine, but sometimes when the remote is picckeed up upside down the wrong button is pu… read more
Aric
Aric
Technician
47,539 satisfied customers
I have a Vizio E390-A1 TV and it was turned off with the cable
I have a Vizio E390-A1 TV and it was turned off with the cable remote and now it will not turn back on. I have unplugged the TV from the power strip and plugged it directly into the wall outlet and di… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
i have a samsung ln40a550. my power went out for about 10 minutes
i have a samsung ln40a550. my power went out for about 10 minutes and when it came back on my tv wont turn on. the optical audio cable light in the back is flashing red but no other lights are. the su… read more
Expert
Expert
I have a Vizio XVT472SV that today will not turn on. Worked
I have a Vizio XVT472SV that today will not turn on. Worked fine last night. The amber standby light is on but the set will not turn on (turn on = amber standby light turns white, picture on TV). TV p… read more
Aric
Aric
Technician
47,539 satisfied customers
I have a 22" dynex tv the red led on the tv is one when ever
I have a 22" dynex tv the red led on the tv is one when ever the tv is plugged up. Once i press the power button either on the tv or the remote the led turns blue like it is going to come then every t… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I use my Sceptre TV (X32BV FULLHD) as a computer monitor and
I use my Sceptre TV (X32BV FULLHD) as a computer monitor and it stays on 24 7. Lately it goes dark with no red or blue indicator light on the front lower center. If I unplug it from the wall for a whi… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My mother has a 1995 Sony KP48370, the tv was on (it is on
My mother has a 1995? Sony KP48370, the tv was on (it is on most of the day) and just went off. when I got there i checked the plug first, it was in a multi plug strip, I pulled it out and plugged it … read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x