TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Sony bravia TV model # 55EX621 it has a red light…

Customer Question
I have a Sony...

I have a Sony bravia TV model # 55EX621 it has a red light flashing which is two flash intervals. The TV won't come on what should I do

Technician's Assistant: Is your Bravia connected to a surge protector or power strip?

It was then I unplugged it

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

I have done that I could do it again , on the first and second try it still continued to flash that red light

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Its currently plugged directly in the out let wall

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
12/22/2017
TV Technician: Mike G., Technician replied 7 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,458
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

Ask Your Own TV Question
Customer reply replied 7 months ago
I am Mike
Customer reply replied 7 months ago
No please text me online
TV Technician: Mike G., Technician replied 7 months ago

You've unplugged the tv POWER cord for at least 3 minutes and it still blinks red when you plug it in/press power?

Ask Your Own TV Question
Customer reply replied 7 months ago
I have unplluged it 3 times now and it's still flashes a red light twice on intervals
TV Technician: Mike G., Technician replied 7 months ago

Since unplugging didn't help- I'm very sorry to say, this is going to be an internal failure that requires diagnosis and parts inside the tv be replaced. If you want to DIY, let me know and I may be able to help you with that here (previous electronics experience is required on your part). Otherwise you will need to use local repair shop. In home repairs will be around $350 so you can decide if it is worth repairing given the prices of new tvs.

I know this is bad news and very upsetting but please understand I am here to provide an honest answer. I hope you will submit a 5 star rating at the top of this page and not base the rating on the fact that your tv needs parts or services outside of our control. If for some reason you don't feel I should get 5 stars, please do not rate and just let me know and I will follow up with you here.

Maybe you're thinking- "It wasn't worth it"... Well in fact, for years I worked for a repair shop that still charges $120 up front for an in home diagnosis. So by using this service you actually saved a ton of time and money.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,458
8,458 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My Sony Bravia screen went to a total color plaid design and
My Sony Bravia screen went to a total color plaid design and then subsequently will not come on. Red standby light will flash 14 times, stop briefly then repeat over and over. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Sony tv 55ex621 that has its light blinking four times. I
sony tv 55ex621 that has its light blinking four times. I pulled the plug out, wait for a couple of minutes, plug it back in and it's working fine, and the problem will arise again in the next couple … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The screen on my Sony model 55EX720 TV just went black
The screen on my Sony model 55EX720 TV just went black tonight and the red light on the bottom left now flashes twice at 3 second intervals. The manual said to press (power) on the TV to turn it off, … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Sony Bravia model KDL 40S2010. The red standby
I have a Sony Bravia model KDL 40S2010. The red standby light blinks four times the stops for short while then blinks 4 times again. This continuously repeats. I've tried unplugging TV and turning bac… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
i have panasonic pt-60lcx64 tv i replaced the lamp with a new
i have panasonic pt-60lcx64 tv i replaced the lamp with a new one and my tv still blinks yellow every 5 seconds… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We had a storm last night with lightning in the area. Tv was
We had a storm last night with lightning in the area. Tv was plugged into a power strip and the other components still work, but my Sony kdl-32ex500 won't. At first the red light was on indicating pow… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a Sony Bravia KDL-46ex-500. The green light stays on
I have a Sony Bravia KDL-46ex-500. The green light stays on but TV won't turn on. I have tried all the unplugging and plugging back in ideas. Is there anything else I can do. It was manufactured July … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a old big screen 47 inch tv...it comes on for a second
I have a old big screen 47 inch tv...it comes on for a second and then completely dark screen and no audio....plus the power light is blinking red...any ideas?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a 62HM196 Toshiba HDTV, and I am not getting picture
I have a 62HM196 Toshiba HDTV, and I am not getting picture anymore. I purchased it in 2007 and had it professionally calibrated. The first lamp went for 12,500 hours. The TV otherwise looks really gr… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
i have a toshiba tv model 62hm95 its not powering on I get
i have a toshiba tv model 62hm95 its not powering on I get a series of 3 red blinks then the green light then 3 red blinks again and it keep repeating… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
hi there i have a Sony bravia led smart tv i try to put
hi there i have a Sony bravia led smart tv i try to put it on but turns on for 1 second and than turn backs of and the red standby lights keeps flashing. if I unplug it and plug it back in and try to … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My sony bravia wont come on this morning. It has a flashing
My sony bravia wont come on this morning. It has a flashing red lite on the lower chasis that says standby. We had a power outage last nite but it is plugged into a surger protector.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Sony Bravia KDS-60A3000 and while I was watching TV
I have a Sony Bravia KDS-60A3000 and while I was watching TV the picture went black and the red light flashes over and over, no pauses. Have turned it off and back on, and also unplugged it from the p… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hi I have a 55inch sony grand wega, model kdf 55e2000. It turned
Hi I have a 55inch sony grand wega, model kdf 55e2000. It turned off on me the other day and now when I try to turn it on the green light flashes about 50 times and then the red on starts flashing. Do… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have a Sony Bravia XBR model KDL 32XBR9. Whne I turn it
I have a Sony Bravia XBR model KDL 32XBR9. Whne I turn it on, the Bravia screen appears, then it shut soff. Red standby light blinks 6 times.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Pansonic 50 inch tv just started not turning on, there is a
Pansonic 50 inch tv just started not turning on, there is a red light that blinks on and off and if it is blinking it wont turn on, but if i unplug it and wait a few minites and plug it back in I can … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Hello, My Toshiba 46hm94 DLP TV is not working. We have tried
Hello, My Toshiba 46hm94 DLP TV is not working. We have tried replacing the bulb and the ballast. It still won't turn on. When powered on, the green light flashes 8 times nine times in a row, then goe… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Our Sony Bravia has the red stand by light blinking. The TV
Our Sony Bravia has the red stand by light blinking. The TV will not come on. We did have lightning this week and our Telephone and Direct TV had to be repaird. We have unplugged the TV and plugged it… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x