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How so I get my remote for Spectrum to turn my TV on and off…

Customer Question
How so I get...

How so I get my remote for Spectrum to turn my TV on and off and to adjust the sound?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Brand new E43-E2

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

TV menu works. I have no problems with Vizio remote, I Spectrum remote works for channels and their menu. Not the sound and on and off .

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Can't think of anything

Submitted: 6 months ago.Category: TV
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Answered in 1 minute by:
12/21/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this

Send me a hello when you see this so i know you are available ?

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TV Technician: Jack, Technician replied 6 months ago

Which spectrum remote do you have , look at the rear if not the front , is it the URC2464,URC1090, ATLAS 4 , OCAP1056, DRC800 or ATLAS XL ?

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TV Technician: Jack, Technician replied 6 months ago

Need help with this ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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