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I have an Acer monitor Model S271HL which is not working. It…

Customer Question
I have an Acer...

I have an Acer monitor Model S271HL which is not working. It gives me an error message "input not supported"

Technician's Assistant: What device has a bad screen?

Monitor

Technician's Assistant: How long have you had your S271HL?

About a year

Technician's Assistant: What have you tried so far with your Acer product?

Checked all cords ,tried the menu buttons on the bottom opscree. No response. Should the menu buttons light up ?

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

OI guess not at this time.

Submitted: 6 months ago.Category: TV
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Answered in 1 day by:
12/23/2017
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
I have not resolved the problem.
TV Technician: Harry, Customer Service replied 6 months ago

Have you tried the monitor on multiple devices/computers?

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Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
Please cancel , I have other engagements today. Thanks !
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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