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Aquos tv shut off. blue power light blinking. shut power and…

Customer Question
Aquos tv shut off...

Aquos tv shut off . blue power light blinking. shut power and turned back on but no change

Technician's Assistant: How old is your Aquos?

10 yrs 60 inch

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Nothing happens when i push remote input

Technician's Assistant: How long has this been an issue with your Aquos? What happened right before this?

Cable guy was here fixing different cable box

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
12/21/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 6 months ago
tv weighs over 100 lbs on the wall so cant move it. i will look for manual
TV Technician: Jack, Technician replied 6 months ago

OK and that phone request failed by the way

Lets try here first anyway

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TV Technician: Jack, Technician replied 6 months ago

If you don`t have the model number i can still give you a pretty good idea and quite accurate estimate , i just can`t give the specifics like part numbers etc.

Also , i may have a reset procedure for you

Let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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