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I have a rca tv model numberled65g55r1200 this the second…

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i have a rca tv...
i have a rca tv model numberled65g55r1200 this the second time this has done the sound will come on but no picture the man from arrons said they are pron to do this he did a few things and the picture came on
Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
12/21/2017
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,467
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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TV Technician: Aric, Technician replied 6 months ago

I need to ask for some more info here:

1) Using the original RCA remote, can you get the MENU to display?

2) Does the RCA welcome logo display on the screen when you turn the set on?

3) How old is the TV?

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