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One app I am trying to use is not working even after getting…

Customer Question
Hi one app I...

Hi one app I am trying to use is not working even after getting a new subscription it says your device is already expired and keeps giving me a purchase code but I already bought one

Technician's Assistant: Which software or app can I help with?

The app is GLWIZ

Technician's Assistant: What have you tried so far with your software?

Tried to exit not possible they told me to unplug the tv and wait didn't work

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Tried to purchase the subscription with another email address

Submitted: 7 months ago.Category: TV
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Answered in 5 hours by:
12/21/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,378
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago

Please reply and let me know if you still need assistance with this.

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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,378
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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