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Spoke to netflix & need a firmware & software update to my…

Customer Question
Spoke to netflix &...

Spoke to netflix & need a firmware & software update to my 4.03 to 4.06 Toshibe T.V. model # TSBODMD14A039236

Technician's Assistant: What Operating System (OS) are you running on your TSBODMD14A039236?

Cablevision?

Technician's Assistant: When did you last update your software?

Never have as far as i know

Submitted: 8 months ago.Category: TV
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
TV is model TSB-L3400
Answered in 2 hours by:
12/20/2017
TV Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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TV Technician: Harry, Customer Service replied 8 months ago

Press the MENU button.

Select Get Help > Software Upgrade.

Press the OK button. The Network Upgrade screen appears. Press the OK button.

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Customer reply replied 8 months ago
It says there no upgrade available at this time. I had already tried that.
TV Technician: Harry, Customer Service replied 8 months ago

If that is the case then your TV is up to date and it cannot be updated anymore.

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Customer reply replied 8 months ago
Does that mean to get Netflix I've got to get a new TV?
TV Technician: Harry, Customer Service replied 8 months ago

Double check your model number

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Customer reply replied 8 months ago
It's aToshiba Tsb L3400
TV Technician: Harry, Customer Service replied 8 months ago

40 or 50 inch?

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Customer reply replied 8 months ago
55 inch
TV Technician: Harry, Customer Service replied 8 months ago

The information that you are providing me does not match up with anything through Toshiba.

There is a 40 inch and a 50 inch TV for the L3400U series.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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